E Skills Coach

My client provides professional training services to a range of employers nationwide. They’re based in the heart of Manchester. The E Learn Skills Coach is responsible for front‑line support of their students, working as a teaching professional, providing curricular and pastoral support consistently and reliably across their caseload.

• Provide friendly and supportive service to students
• Use a range of communication media and be prepared to provide support students
• To provide structure and focus to assist the students in managing their workloads
• Ensure telephone, e‑mail and video conferencing tutor support is available for students
• Provide constructive feedback, mark and return all student work, within agreed time frames
• To maintain records of all student contact using the correct documentation and collect evaluation information
• To work within the framework set out by Awarding Bodies or other accrediting agencies
• To attend regular team meetings and participate in cross‑marking and moderation where required
• Accurately update staff and student records on the internal portal

• Experience of assessing in the specified occupational area
• Assessing award –
  A1/D32/D33 or equivalent
• Minimum Level 3 teaching qualification
• Level 2 English, Maths and ICT
• A good level of accuracy and attention to detail is essential
• Excellent verbal and written communication skills
• Be able to work closely and cooperatively with other members of the staff team
• Maintaining an up‑to‑date knowledge of subjects taught and developments

• A holiday allowance of 23 working days (plus bank holidays)
• Company pension scheme
• Opportunities to develop and progress within the Company

Working hours are –37.5 hours a week.