Senior Pastoral Support Officer

Job details

Job title:

Senior Pastoral Support Officer

Job reference: REQ
012544

Date posted: 01/07/2026

Final date to receive applications: 29/07/2026

Location:

Manchester

Salary: £32,931 - £34,000 per annum

Package:
Competitive Benefits plus Local Government Pension Scheme

Contractual hours: 35 basis full time

Job category/type:
Student Support

Are you committed to making a real difference in the lives of young people? The Manchester College is seeking a dedicated Senior Pastoral Support Officer to lead on providing outstanding pastoral care across our student community. In this vital role, you’ll support student wellbeing, remove barriers to learning, and help create a safe, inclusive, and nurturing environment. You’ll work closely with curriculum teams, safeguarding leads, and external agencies to ensure every learner is supported to succeed.

Your leadership and compassion will empower students to overcome challenges and reach their full potential. Join a team that puts student welfare at the heart of everything it does. Be the difference that helps shape brighter futures.

We have an exciting opportunity at our City Campus Manchester to join our Student Experience and Support Department as a Senior Pastoral Support Officer on a permanent, full-time (35 hours per week) basis.

Our City Centre campus is a flagship site in the heart of Manchester, offering cutting-edge facilities and a buzzing, creative atmosphere. Home to our Centre of Excellence for Creative and Digital Industries, it provides an inspiring setting for both staff and learners, with specialist studios, workshops, and collaborative spaces. With its central location and strong industry links, the campus is a hub for innovation, talent development, and real-world learning.

The Manchester College is the largest Further Education College in the United Kingdom and has the largest provisions for 16-19yrs olds, adults, and higher education in Greater Manchester. We are part of the LTE group that consists of MOL, Total People, UCEN Manchester, Novus, and LTE Group Operations. We currently support more than 25% of Greater Manchester’s learning provision and are currently rated "Good" by Ofsted.

The Manchester Colleges offering is bolstered by 18 Centres of Excellence across our campuses, ensuring we give our best and strive to achieve an unrivalled learning experience for our students. We have partnerships with over 1000 industry and employer partners nationally to ensure our students secure their place as the leaders of the future.

Proudly, The Manchester College is also 1 of only 57 organisations nationally recognised with the Princess Royal Training Award 2025, demonstrating our commitment to investing in our people and their development.

• 35 days paid annual leave plus 8 bank holidays.
• 3 well-being days per year.
• Significant pension contribution.
• Retail discounts.
• Employee Assistance Program.
• Cycle to work scheme.

Please see the attached role profile for an overview of general role responsibilities.

To be successful in this role, you will need:

• Level 2 qualification in English and Mathematics or equivalent.
• Qualified to at least level 3 in Education, Social Care, Mentoring, Youth Work, Counselling or Advice & Guidance.
• Evidence of effective use of ICT systems and programs; including Pro Monitor, EBS Reports.
• Evidence of effective use of ICT systems and programs; including Microsoft Office.
• Evidence of supporting learners in an educational setting, preferably FE / HE.
• Evidence of working with 16+ students, including adults.
• Evidence of experience in providing support for academic and personal, social and health development.
• Experience of motivating and affective change e.g. targeted and universal pastoral interventions or attendance improvements.
• Effective mentoring / coaching skills.
• Effective time-management.
• Prioritising workload and problem solving.
• Ability to work to deadlines.
• Flexibility of approach.
• Working in a team.
• Attending meetings and contributing to the development of working practices.
• Evidence of continuous professional development.
• Promotion of a…