Learning Content Delivery Lead

JOB TITLE: Learning Content Delivery Lead

CONTRACT: Permanent

RESPONSIBLE TO: National Training Delivery Manager

LOCATION: Hybrid

HOURS : 37.5

VETTING REQUIREMENTS (Essential): Baseline Personnel Security Standard

CLOSING DATE: Wednesday 2nd September

UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. It is the operating company of the Road Safety Trust and is committed to the education and training of drivers who commit low level traffic offences.

UKROEd values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all relevant applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The Learning Content and Delivery Lead will play an important role in the development, maintenance and enhancement of UKROEd’s learning content, digital resources and learner-facing materials across a range of organisational priorities.

A key part of the role will include responsibility for supporting and maintaining the Driver Top Up programme, which is a strategic priority for UKROEd. This is expected to represent approximately 0.3 of the postholder’s time, with the remaining capacity focused on wider business-as-usual content delivery, content refresh, digital learning support and business delivery requirements.

The postholder will work closely with colleagues across Quality Assurance, Course Development, Strategic Development and Business Delivery and other internal teams to ensure that learning content remains accurate, accessible, engaging, pedagogically sound and aligned to UKROEd standards.

The role will also provide practical content delivery support for new and existing work streams, including the development, adaptation and maintenance of digital learning materials, facilitated learning resources, guidance materials, learner journeys and supporting content products.

Develop, edit, and maintain high-quality digital learning content for Driver Top Up and other UKROEd programmes as directed by departmental priorities.

Storyboard and script content assets such as video, interactive modules, microlearning, assessments, facilitator materials and learner resources).

Ensure all learning content aligns with educational best practice, pedagogical principles, accessibility requirements and UKROEd quality standards.

Review, refresh and adapt existing materials to ensure accuracy, relevance, consistency and a positive learner experience.

Produce or coordinate engaging digital assets such as graphics, animations, micro-videos, presentations, facilitator materials and interactive learning elements.

Work within UKROEd brand guidelines to ensure consistency across all learning content, digital products and business delivery products.

Support quality assurance activity, including version control, testing and scheduled content updates.

Maintain and update the Driver Top Up Umbraco website, including content uploads, page templates, media and accessibility compliance.

Liaise with third-party website provider for technical updates, bug fixes and content related enhancements.

Support data reporting requirements linked to digital learning content, learner journeys and business delivery activity working with providers and internal stakeholders to ensure reporting outputs are accurate and useful.

Monitor site performance, learner journeys and content usage to help optimise content structure, accessibility, learner experience and operational effectiveness.

Work collaboratively with internal subject matter experts and colleagues to translate learning requirements into effective digital and training content.

Provide specialist support for the development, refresh and improvement of wider UKROEd and NDORS digital and training content, in line with agreed priorities and available capacity.

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