Pastoral Support Officer

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job title Pastoral Support Officer Location Manchester Salary
* Pro-Rata £22,557.69 - £23,000 (FTE £25,500 - £26,000) per annum Package Competitive Benefits plus Local Government Pension Scheme Contractual hours 35 Basis Full time Job category/type Student Support Attachments Pastoral Support  Job description

Are you passionate about student wellbeing and making a real difference? The Manchester College is seeking a dedicated Pastoral Support Officer to provide emotional, behavioural, and safeguarding support to our learners. You'll work closely with teaching staff to help students overcome barriers to learning and achieve their full potential. This role is perfect for someone with strong interpersonal skills, resilience, and a genuine commitment to inclusion.

Experience in education, youth work, or support services is essential. Join a supportive team where every day brings the opportunity to change lives.

We have an exciting opportunity at our Wythenshawe campus to join our Foundation Learning and Student Support Department as a Pastoral Support Officer on a permanent, full-time (35 hours per week), term-time only basis (over 38 weeks).

Our Wythenshawe campus is a welcoming and community-focused site, offering modern facilities and a supportive learning environment. Specialising in areas such as health and social care, childhood studies, and supported learning, the campus is committed to helping every learner reach their full potential. With strong local partnerships and a passionate team, Wythenshawe is a place where staff can make a real difference and be part of something truly rewarding.

The Manchester College is the Largest Further Education College in the United Kingdom and has the largest provisions for 16-19yrs olds, adults, and higher education in Greater Manchester. We are part of the LTE group that consist of MOL, Total People, UCEN Manchester, Novus, and LTE Group Operations. We currently support more than 25% of Greater Manchester’s learning provision and are currently rated "Good" by Ofsted.

The Manchester Colleges offering is bolstered by 18 Centres of Excellence across our campuses, ensuring we give our best and strive to achieve an unrivalled learning experience for our students. We have partnerships with over 1000 industry and employer partners nationally to ensure our students secure their place as the leaders of the future.

Proudly, The Manchester College is also 1 of only 57 organisations nationally recognised with the Princess Royal Training Award 2025, demonstrating our commitment to investing in our people and their development.

• 35 days paid annual leave plus 5 bank holidays (pro-rated for weeks worked per year).
• 3 well-being days per year (FTE).
• Significant pension contribution.
• Retail discounts.
• Employee Assistance Program.
• Cycle to work scheme.

Please see the attached role profile for an overview of general role responsibilities.

To be successful in this role, you will need:

• Level 2 qualification in English and Mathematics or equivalent.
• Qualified to at least level 3 in Education, Social Care, Mentoring, Youth Work, Counselling or Advice & Guidance.
• Evidence of effective use of ICT systems and programs; including Pro Monitor, EBS Reports.
• Evidence of effective use of ICT systems and programs; including Microsoft Office.
• Evidence of supporting learners in an educational setting, preferably FE / HE.
• Evidence of working with 16+ students, including adults.
• Evidence of experience in providing support for academic and personal,…