Head of Campus and Student Outcomes

The Head of Campus and Student Outcomes - Manchester, provides academic and operational leadership for the campus, ensuring the effective delivery of high-quality teaching, learning and assessment and driving improvements in student outcomes.

Working closely with the VCAD Directors, Deputy Deans and relevant professional services teams, the postholder is responsible for monitoring campus performance, maintaining academic standards, coordinating operational delivery and supporting compliance with regulatory and partner university requirements.

The role leads campus-level initiatives to improve student continuation, completion, progression, retention and satisfaction, using performance data to identify risks, implement targeted interventions and monitor the effectiveness of improvement plans. The postholder also promotes an inclusive, high-performing environment that supports the achievement of campus objectives and positive outcomes for students and staff.

• Meet agreed campus KPIs, including student continuation, completion, progression and satisfaction.
• Support the Student Success Enhancement Plan by tracking various metrics, including:
  1. Assessment turnaround to ensure 100% compliance with feedback return deadlines, 2. External Examiner action plans to ensure recommendations are tracked and completed;
  3. Programme Committee and Annual Monitoring and Evaluation Reports (AMER) actions to ensure enhancement actions are monitored and delivered within agreed timescales.
• Ensure high-quality teaching and learning outcomes in line with partner university standards.
• Provide effective academic leadership and guidance across the Manchester campus, ensuring consistent academic standards, high-quality curriculum delivery and a strong student academic experience.
• Maintain compliance with OfS and other regulatory requirements.
• Deliver campus-level strategic objectives set by VCAD Directors.

• Provide academic leadership and guidance to campus academic staff, supporting the consistent delivery of curriculum, teaching, learning and assessment in line with VCAD and partner university academic standards.
• Work closely with Deputy Deans and Course/Programme Leaders to provide academic guidance, address emerging academic issues and support continuous enhancement of teaching, learning and the student academic experience.
• Work collaboratively with VCAD Deputy Deans to monitor and enhance lecturer performance, providing academic guidance and support to ensure high-quality teaching and compliance with academic and partner university requirements.
• Ensure efficient administration of assessments, examinations, marking, and grade reporting in line with academic calendars and partner requirements.
• Conduct or coordinate internal examination boards as necessary to maintain academic integrity.
• Work with Deputy Deans and relevant departments to facilitate smooth academic operations.
• Liaise closely with the Student Services Lead Officer to enhance the overall student experience and promote student engagement initiatives across the campus.

• Coordinate with relevant teams to collect course continuation reports and support tracking of student completion and progression.
• Prepare and present relevant reports for senior management, providing recommendations and local approaches.
• Regularly monitor campus performance indicators, such as attendance rates, retention rates, continuation rates, and assessment metrics.
• Implement VCAD policies and procedures to ensure consistency, fairness and compliance across campuses.
• Ensure new campus staff receive appropriate induction into VCAD policies and procedures.
• Regularly monitor the performance of all campus staff and report/feedback to relevant departments, line managers, or SMT as appropriate.

Take ownership of campus-level performance in student continuation, completion, and progression, ensuring alignment with OfS B3 conditions.

• Analyse student data (attendance, engagement, attainment, withdrawals) to identify trends, risks, and gaps in performance across cohorts.
• Develop and implement targeted intervention strategies to improve retention and progression, particularly for at-risk or underperforming groups.
• Work with Academic and Student Services teams to ensure early identification and support for students at risk of withdrawal or failure.
• Monitor and drive improvements in differential outcomes (e.g. by demographic group), ensuring equity in…