Senior Pastoral Support Officer

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job title Senior Pastoral Support Officer Job reference REQ
012957 Date posted 22/10/2026 Final date to receive applications 20/11/2026 Location Manchester Salary £32,931 - £34,000 per annum Package Competitive Benefits plus Local Government Pension Scheme Contractual hours 35 Basis Full time Job category/type Student Support Attachments Senior Pastoral Support  Job description

Are you committed to making a real difference in the lives of young people? The Manchester College is seeking a dedicated Senior Pastoral Support Officer to lead on providing outstanding pastoral care across our student community. In this vital role, you’ll support student wellbeing, remove barriers to learning, and help create a safe, inclusive and nurturing environment. You’ll work closely with curriculum teams, safeguarding leads, and external agencies to ensure every learner is supported to succeed.

Your leadership and compassion will empower students to overcome challenges and reach their full potential. Join a team that puts student welfare at the heart of everything it does. Be the difference that helps shape brighter futures.

We have an exciting opportunity to join our Foundation Learning and Student Support Department as a Senior Pastoral Support Officer on a permanent, full-time (35 hours per week), basis.

The role will be based across both our City Campus Manchester and Wythenshawe Campus locations.

Who are TMC?

The Manchester College is the Largest Further Education College in the United Kingdom and has the largest provisions for 16-19yrs olds, adults, and higher education in Greater Manchester. We are part of the LTE group that consist of MOL, Total People, UCEN Manchester, Novus, and LTE Group Operations. We currently support more than 25% of Greater Manchester’s learning provision and are currently rated “Good” by Ofsted.

The Manchester Colleges offering is bolstered by 18 Centres of Excellence across our campuses, ensuring we give our best and strive to achieve an unrivalled learning experience for our students. We have partnerships with over 1000 industry and employer partners nationally to ensure our students secure their place as the leaders of the future.

Proudly, The Manchester College is also 1 of only 57 organisations nationally recognised with the Princess Royal Training Award 2025, demonstrating our commitment to investing in our people and their development.

Benefits

• 35 days paid annual leave plus 5 bank holidays.
• 3 well-being days per year.
• Significant pension contribution.
• Retail discounts.
• Employee Assistance Program.
• Cycle to work scheme.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities.

Skills, Qualifications and Experience

To be successful in this role, you will need to:

• Level 2 qualification in English and Mathematics or equivalent.
• Qualified to at least level 3 in Education, Social Care, Mentoring, Youth Work, Counselling or Advice & Guidance.
• Evidence of effective use of ICT systems and programs; including Pro Monitor, EBS Reports.
• Evidence of effective use of ICT systems and programs; including Microsoft Office.
• Evidence of supporting learners in an educational setting, preferably FE / HE.
• Evidence of working with 16+ students, including adults.
• Evidence of experience in providing support for academic and personal, social and health development.
• Experience of motivating and affective change e.g. targeted and universal pastoral interventions or attendance improvements.
• Effective mentoring / coaching skills.
• Effective time-management.
• Prioritising workload and problem solving.
• Ability to…