Technical and HW Apprentice

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What’s in it for you:

Be a part of our mission! A sustainable future demands ongoing digital advancement. Our digital solutions team leads the way in developing next-generation climate technology focused on reducing demand-side energy consumption and emissions. Across our brands—including Brain Box AI, Nuvolo, Thermo King, Trane, and more—our teams combine deep technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet.

We invest in tomorrow’s possibilities—and in our people—by providing ongoing learning, mentorship, and opportunities to work with industry-leading technology. Whether you're advancing AI in HVAC or driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable world.

Brain Box AI
, a division of Trane Technologies is seeking a dedicated individual to join our team as a Technical Applications and Hardware Technician
. We utilize self-adapted artificial intelligence technology to proactively optimize the energy consumption of one of the largest climate change contributors:
Buildings. Our AI engine supports a self-operating building that requires no human intervention. Using deep learning, cloud-based computing and our proprietary process, our solution autonomously optimizes existing Heating, Ventilation, and Air Conditioning (HVAC) control systems for maximum impact on energy consumption.

Thrive at work and at home:

Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives –
WE DARE TO CARE!

Family building benefits include fertility coverage and adoption/surrogacy assistance.

401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

Paid Time off with up to 9 paid holidays, 15 vacation days and paid leave in support of volunteer and parental leave needs.

Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance
, and student debt support
.

From Monday to Thursday
, work onsite with your colleagues. On Fridays
, choose your work location, balancing what your work requires.

What you will do:

Provide Documentation Control for the Retail group by facilitating the Engineering Change Notice (ECN) process from change-start to change-completion.

Assist in maintenance of mechanical drawings for our internal products and applications.

Collaborate with Field Operations to develop EMS installation documentation packets, user guides, quick start guides, and instructional documentation.

Support sales quoting by reviewing customer drawings for orders and creating EMS bills of materials.

Assist in the physical/electrical evaluation of returned products.

Handle and coordinate incoming and outgoing material at the Manchester office location.

Support Retail Deployment and Solutions Engineering personnel with field-related HW questions.

Assist in maintaining calibration of company-owned equipment at the Manchester, NH facility and distributors.

Provide clerical/administrative support, including tracking forms and reports, filing master documents, and distributing documentation to departments or customers.

Manipulate, modify, and update documents and drawings using Microsoft Word, Excel, Visio, and AutoCAD.

Proactively identify opportunities to improve processes and enhance the customer experience.

Strive to exceed customer expectations by providing personalized support and solutions tailored to their specific requirements.

What you will bring:

Associates degree in Computer Science, Electrical Technology, IT or related field.

0-2 years of relevant experience

Ability to read schematics and troubleshoot low-voltage hardware and electrical systems.

Ability to understand HVAC mechanical plans, wiring diagrams and building drawings.

Proficiency in using Visio, AutoCAD or similar CAD software and related tools.

Profi…