Technical Customer Engineer II

Technical Customer Engineer IISkip to main content

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We do not use other types of cookies on this site that would require your permission#Technical Customer Engineer II page is loaded## Technical Customer Engineer IIApplylocations:
United Kingdom - Remote time type:
Full time posted on:
Posted Todayjob requisition :
REQ
51673
** Nordson Product Assembly**, a global leader in leader in precision dispensing, fluid management, and related technologies, is seeking a highly motivated and talented
** Technical Customer Engineer
** to join our team in
** United Kingdom, in the greater area around Manchester**. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
** Summary of the role
** Provide expertise during the sales process about the company's products and services to internal employees (e.g. sales, technicians, engineers, etc.) and customers. Provide support remotely or at customer sites.

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
** Role and Responsibilities
*** Performing the installation and commissioning of Nordson systems
* Performing preventive maintenance and repair on demand on Nordson equipment
* Instruction of the customer into the use of Nordson equipment
* Troubleshooting on PA-specific technology including fault analysis in customers processes
* Carrying out customer tests in collaboration with sales and application technology in PA lab and at customer site
* Participation at stagings (Verification of customer specifications, application and system tests, determination of process parameters)
* Preparing and promptly submitting administrative and technical reports
* Advising of new markets, changes in existing markets, competitor activities (prices and product changes), and needs for new or redesigned Nordson hardware
* Interfacing with Aftermarket and Sales team and PA EMEA Customer Project Engineers supporting/consulting to maximize the opportunity for sales of Nordson PA systems, spare parts and maintenance contracts
* Conducting customer trainings for systems and applications in English and local language
* Collaboration and consultation on exhibitions, open-houses and similar events
** Skills and Qualifications
*** At minimum an Associate’s Degree in a mechatronics discipline or equivalent and ideally longstanding (5-10 years) of practical experience as a Field Service Engineer / Field Service Technician
* Advanced skills and knowledge about mechanical, electrical and hydraulic systems
* Ability to read & understand technical drawings, hydraulic/pneumatic and wiring diagrams
* Preferably knowledge about PLC systems and interfaces
* Knowledge and skills to include the use of typical instrumentation, tools and equipment
* Experiences in installation, service, maintenance and similar areas
* Computer skillset to create administrative and technical reports
* Good knowledge of MS Office and SAP
* Fluent English language skills
* Customer- and service orientation
* Independent way of working and solution-oriented thinking
* Good communication and presentation skills
* Very good organizational skills
* Willingness to take responsibility
* Resilience and flexibility
* Very good ability to work in a team
* Willingness to travel and valid car driver`s license
** Travel
* ** Willingness to travel.
** Benefits
* * We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development.
** About Nordson Product Assembly
** Nordson Product Assembly is the leader in precision dispensing, fluid management, and related technologies. We serve the Product Assembly end market to improve production efficiency and product quality for a variety of product manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Product Assembly is a global team that works to create adhesive dispensing solutions that deliver precise and reliable application while optimizing material use and lowering production costs for markets like appliances, automotive & e-mobility, bookbinding, electronics, filter manufacturing, paper, wood, construction and many more.

We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Product Assembly. We offer hourly and salary positions in production, maintenance, customer service,…