Field Service Engineer

Our client is one of Europe’s market leaders in customer operated access and pay technology. This business develops and manufactures its own technology and systems and partners a wide variety of customers ranging from local authorities to transport and infrastructure companies and large scale private sector organisations. They are know for the reliability of their equipment and the high standard of service provided by their engineering staff.

They are seeking additional FIELD SERVICE ENGINEERS to join their fare collection team looking after their customers predominately in the Essex area, however you may sometimes be expected to travel further to cover customers in other areas. You will be responsible for the maintenance, service and repair of fare collection systems in various locations across the region. The role will involve working with a variety of different customers from many different sectors so your customer service skills will be as important as your technical expertise.

This division supplies ticketing and fare management solutions for public transport operators. Their systems are used across rail, metro, tram and bus networks. A field engineer would typically work on:
Ticket vending machines Ticket gates/barriers Smart card and contactless payment systems Station ticket office equipment Networked communications and software interfaces The repairs involve electro/mechanical fault finding as well as some low level network configuration. In order to be considered you will need to demonstrate:
• A strong background within Engineering, in a field based role maintaining and repairing electrical & mechanical equipment.
• Proven ability to deal directly with customers in a professional manner
• Driving licence with no more than three penalty points In return the company is offering a competitive basic salary and benefits, full training, company vehicle, laptop or PDA, and phone. This is an excellent and very rare opportunity to join a market leader in this industry working on some of the most advanced and cutting edge systems within the sector.