Safety & Operations Assistant - Soho House

Safety & Operations Assistant - Soho House Manchester

Manchester

At Soho House, as a Safety & Operations Assistant
, you will support the club’s day‑to‑day operations by helping maintain a safe, secure, and smoothly functioning environment for members, guests, and staff. Working closely with the Safety & Operations Manager, you will be responsible for assisting with routine safety checks, incident reporting, access control, and the general support of all operational areas across the club.

This hands‑on role is ideal for a proactive, observant, and dependable individual who takes pride in upholding high standards of safety and service.

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• 50% team discount on food & drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (Option to add up to 2 additional dependents)
• Birthday day off after 1 year continuous service
• Up to 50% staff discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
• Free counselling sessions
• Cookhouse & House Tonic:
  Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team events:
  From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Conduct regular safety and operational checks across the club, including fire exits, first aid stations, lighting, and equipment.
• Monitor and report on any health, safety, or security risks or hazards to the appropriate department.
• Support the implementation and enforcement of health & safety policies, procedures, and emergency protocols.
• Assist with access control, visitor logs, deliveries, and contractor supervision when required.
• Help coordinate evacuations and drills under the direction of the Safety & Operations Manager.
• Record incidents, accidents, and near‑misses with accuracy and discretion.
• Support the wider Operations team during busy periods or events, assisting with movement of supplies, room checks, and setup tasks.
• Assist with inventory checks, security rounds, and the maintenance of safety equipment.
• Act as a point of contact for any urgent maintenance or security issues in the absence of a supervisor.
• Ensure a visible, professional presence within the club to reassure members and uphold club standards.

A successful Safety & Operations Assistant for Soho House will ideally have up to 2 years’ experience in a busy high‑profile venue and a natural flair for first‑class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

• Experience in a safety, facilities, or operational support role preferred.
• Strong awareness of health & safety standards and willingness to learn procedures.
• Ability to remain calm under pressure and respond quickly in emergencies.
• Excellent communication and observational skills.
• Computer literacy for logging reports and conducting safety checks.
• First Aid, Fire Warden, or manual handling training.
• Experience in a private club, hospitality, or high‑end service environment.
• Familiarity with security, H&S, or compliance software/systems.

Pay Range

As set forth in Soho House via ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

For government reporting purposes, we ask candidates to respond to the self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.