WHAM Wardrobe Assistant: Wig & Makeup

Founded in 2007 by Mike and Alison Battle, Lapland began with a simple but powerful purpose: to honour the wonder of childhood at Christmas . Frustrated by the poor quality of festive experiences available for their own four boys, the Battles set out to elevate this moment of childhood and reimagine the Father Christmas myth through original storytelling, meticulous set design, and emotionally resonant live theatre.

Their ground-breaking immersive show opened in 2007 and immediately captured the attention and hearts of parents nationwide. Powered by their purpose, the couple partnered with Hollywood set designers and West End performance professionals to produce an experience of unprecedented quality and detail. With an NPS of 72 (outperforming industry icons in the entertainment space), Lapland’s customer loyalty is second to noneand has now welcomed nearly 2million ‘believers,’ with tickets selling out on release for what the press now terms ‘the Glastonbury of Christmas’.

Today, the Lapland Group is a fast-growing purpose driven entertainment business spanning the three pillars of Live, Product and Studios.

In 2024, Lapland’s eCommerce revenues grew tenfold, driven by the launch of magical at-home products like personalised Letters from Lapland…. (Advent calendar and soon, a Christmas Eve Experience?). These products extend the Lapland world into the home, deepening belief and connection beyond the physical experience. At the same time, our original story universe continues to scale through media. In 2023, Lapland launched its first podcast, Elfcast , which achieved No.

1 in the UK Family Charts and ranked in the global top 10 over Christmas. With plans to expand into audio and content year-round, our IP and characters are reaching audiences in new and emotionally resonant ways.

With immersive Live experiences, high-growth eCommerce, and a rapidly expanding original content, Lapland is on a mission to become the definitive global Christmas brand anchored in belief, storytelling, and the enduring magic of childhood.

Location:

Lapland UK Live Site, Manchester:

Capesthorne Hall , Macclesfield SK119JY

Manchester:

Start Date:

1 st November 2026

Preview Day:4 th November 2026

Opening Day: 7 th November 2026

End Date: 24 th December 2026

De-Rig: 27 th December – 30 th December

Interviews:

Interviews will be held at Capesthorne Hall, you will be able to select your preferred time & day when invited to interview.

14th July 2026

Reports to:

Role Overview:

The WHAM Assistant plays a critical role in ensuring continuity, maintaining standards, and supporting the smooth daily operational flow within the principles and FC departments.

In this position, the WHAM Assistants support the daily WHAM operation, consistent delivery of department ‑ wide quality.

The WHAM Assistant is expected to uphold the highest standards of practice across the department, ensuring that all health and safety procedures, WHAM protocols, and performance ‑ ready standards are consistently met. Strong communication skills and a calm, professional presence during high ‑ pressure and busy periods are essential.

WHAM & Wardrobe Structure

The WHAM room sits with in the wardrobe structure closest to our principal department. The Department is made up of three sub ‑ departments , each with a dedicated team assigned for the duration of the run:

The principals department supports 50 performers daily, The WHAM team are responsible for ensuring all actors apply their make up correctly in accordance with the design and facechart they are given for that character, offer support with hair prep, apply all wigs and facial hair to the highest standard, apply hats and ensure these are pinned in correctly and will withstand 12 hours on set.

This area demands meticulous continuity management, strong attention to detail, and an exceptionally organised workflow to meet the pace and precision of the performance schedule.

Father Christmas Dedicated exclusively to our most iconic role, this department supports 50 Father Christmas performers throughout the day. Responsibilities includemaintainingsetting and dressing facial hair, providing support to Father Christmas during…