Permit Officer

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Shift Pattern: Ranging from days, nights and weekends - shift work

• Administer the client Permitting System, including client and tenant engaged contractors.
• Be the first point of contact for any client escalation in respect of Permitting across the site while on duty.
• Be the trusted advisor to the client and onsite team in respect of Permitting and informed decisions while on duty.
• Oversee control systems to prevent or deal with violations of legal guidelines and internal policies.
• Revise procedures, reports etc. periodically to identify hidden risks or non‑conformity issues.
• Follow company policies, toolbox talks and procedures.
• Work closely with client representative reporting on near misses, accidents etc against our SLA’s.
• Review the work of contractors when necessary to identify health and safety and compliance issues and provide advice or feedback.
• Prepare reports for senior management as appropriate.
• Conduct regular audits and follow through to close out of any actions raised.
• Work closely with the client on internal and external audits.
• Cover helpdesk out of hours and raise jobs for onsite engineers via clients CAFM system.
• Any other duties that may be required to facilitate the efficient operation of the Permit office, or as instructed by the Operations Manager.
• Covering for other members of the team as required during holidays & sickness.

• IOSH level certification or higher H&S qualification
• Proven experience as a permit officer or similar role.
• In-depth knowledge of the industry’s standards and regulations.
• In depth knowledge of Fire Reform & Building Safety Act knowledge.
• Excellent communication skills.
• In depth Health and Safety knowledge
• Ability to manage multiple priorities and work effectively under pressure.
• Ability to work alone within an office environment.
• Administration skills, including use of CAFM system and Microsoft Office applications including Word, Excel.
• Experience of using facilities-based systems
• Be comfortable supervising sub‑contractors onsite and reporting to the management team any issues raised.
• Extensive knowledge of the legal requirements of building services and statutory requirements.
• Experience with in an FM, building maintenance or building services organisation, with a broad understanding of the general principles of FMand experience of using CAFM Systems. Being able to deal with emergency situations as and when required.

• Reliable and conscientious.
• Methodical in their approach to multiple tasks (able to prioritise)
• Time management skills self‑motivated.
• Able to work alone and take control of situations involving contractors.
• Adaptable to changes in the workplace.
• Must show good confidence when dealing with contractors.
• Must be good working within a team.
• Must have good attention to detail.
• Excellent Communication skills both written and verbal.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.