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Head of CRM & Personalisation - iGaming
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-07-11
Listing for:
Grace Gaming
Full Time
position Listed on 2026-07-11
Job specializations:
-
Entertainment & Gaming
Casino & Gaming
Job Description & How to Apply Below
Grace Media, a gaming operator with offices in Manchester, seeks a seasoned Head of CRM to own the full customer lifecycle for both casino and sports book. You will lead the CRM department, optimise retention, promotions and communications, and work cross-functionally to maximise player value within a responsible gambling framework.
The role requires deep iGaming CRM expertise, comfort with AI-driven personalisation, predictive segmentation and a data-driven approach, with a focus on UK markets
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