Casual Bar Staff

Location: Emirates Old Trafford Cricket Ground, Manchester, M16 0PX

Salary: Competitive Employment Type:Casual About Us

Lancashire Cricket was formed in 1864 and is one of eighteen first-class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world.

Emirates Old Trafford Cricket Ground, home of Lancashire Cricket, is an award-winning world-class stadium and venue. It is recognised as one of the UK’s most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 26,000 for international cricket matches; meetings and events spaces for up to 2,000 delegates; a four-starhotel with 250 rooms;and

an on-site Caffè Nero. It’s a unique place to build a career where no two days are ever the same!

We’re looking for friendly, enthusiastic and customer-focused

Casual Bar Staff to join our team at Emirates Old Trafford Cricket Ground.

This is a fantastic opportunity to be part of the team delivering great hospitality experiences across a busy and exciting venue. You’ll work in a fast-paced, guest-focused environment, helping us provide efficient, welcoming service and ensuring everyone who visits has a positive experience.

As part of our casual team, you’ll have the flexibility to work across a variety of events while developing your hospitality skills and gaining experience at one of Manchester’s most iconic sporting and events venues.

As a member of our Casual Bar Staff team, you’ll help create a welcoming, efficient and enjoyable experience for every guest. You’ll be responsible for:

• Providing friendly, efficient service and ensuring guests receive a consistently high standard of care.
• Preparing the bar and service areas ahead of events, making sure everything is ready for guests.
• Serving food and drinks accurately and responsibly, in line with licensing requirements and Club policies.
• Processing payments and following the correct cash-handling procedures.
• Keeping bar, service and guest areas clean, tidy and well presented throughout your shift.
• Monitoring stock levels and reporting any shortages, maintenance issues or other concerns to the relevant manager.
• Working closely with colleagues to keep service running smoothly during busy periods.
• Following all food hygiene, health and safety, fire safety and other relevant Club procedures.
• Handling guest queries or concerns professionally and escalating issues when appropriate.
• Supporting the wider team with other duties as required to help deliver a successful event.

• A friendly, positive and approachable attitude.
• A genuine passion for providing great customer service.
• Confidence working in a busy, fast-paced environment.
• Strong communication skills and the ability to work well with others.
• A reliable and flexible approach to work, including availability for a variety of events.
• Good attention to detail and pride in maintaining high standards.
• The ability to stay calm, organised and professional during busy periods.
• A willingness to learn and follow relevant procedures and guidelines.

At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career.

Wellbeing & security

• Enhanced pension scheme
• Life assurance scheme
• Health Cash Plan covering everyday healthcare costs (including optical and dental)
• Confidential on-site counsellor

Work-life balance

• Enhanced annual leave, increasing with length of service
• Annual leave purchasing scheme
• Fle…