People Operations Event Supervisor

Co-op Live is redefining the industry, attracting world-class artists and renowned events while setting new standards in show programming, sound, fan experience, premium hospitality, and food and beverage. We don't just host events; we create unforgettable live experiences for up to 23,500 fans every night, having proudly hosted the BRIT Awards, MOBO Awards, and the forthcoming NBA in-season game among a globally celebrated programme.

Powered by a leading team of professionals passionate about music and live entertainment, we are committed to delivering exceptional experiences before, during, and after every event - meeting and exceeding best-in-class standard for fans, artists, and partners, our local community and planet.

Collaboration is at the heart of all we do, with strong partnerships, including with our naming rights partner Co-op, helping us bring our shared vision to life. As the flagship UK venue for owners and operators Oak View Group (OVG), Co-op Live represents an exciting new era for live entertainment in Europe and beyond, standing proudly within a globally recognised portfolio of world-class venues.

At Co-op Live, we're creating unforgettable experiences for fans, artists and visitors, and none of it would be possible without the people who bring every event to life. We are looking for a proactive and people-focused People Operations Events Supervisor to play a vital role in the delivery of our event-day workforce operations, ensuring our teams are supported, prepared and ready to deliver exceptional service at every event.

Reporting to the People Operations Team, you will oversee event-day staffing operations across the venue, acting as a key point of contact for casual event staff and Event Day Staffing Assistants. You will be responsible for supervising staff deployment, coordinating workforce activities and ensuring operational issues are resolved quickly and effectively. Working at the heart of our People Operations function, you'll help ensure every event runs smoothly from a staffing perspective while maintaining the highest operational standards.

A key part of the role involves managing staff check-in processes, workforce deployment, uniform distribution and equipment control. You will support colleagues with workforce management systems, oversee staff facilities and ensure operational areas remain organised, compliant and event-ready throughout the event lifecycle. You'll also carry out readiness checks, support venue operations and collaborate with teams across the business to deliver a seamless experience for both staff and guests.

• The chance to work alongside a passionate, high-performing team shaping the future of live entertainment
• Real opportunities to grow, with ongoing development and regular check-ins to keep you moving forward
• The support and tools you need to thrive and make an impact from day one
• A genuine commitment to your wellbeing - because balance matters
• A collaborative, on‑site environment where we come together to deliver something extraordinary

We’re looking for someone who thrives in fast‑paced environments and enjoys leading by example. You will have previous supervisory experience within hospitality, events, retail, leisure or another customer‑focused operational environment and be confident coordinating teams during busy live events. Strong organisational skills, attention to detail and the ability to make decisions under pressure are essential, as is a positive and professional approach to problem solving.

Experience working within a live entertainment venue or with workforce management systems such as Ubeya or…