Credit Controller

About the role

We are seeking a proactive and resilient Credit Controller to join our finance team at a leading international architecture practice. This newly created role will be instrumental in establishing and managing a robust credit control function across multiple entities and jurisdictions within the group.

The ideal candidate will have a proven track record in building credit control processes from the ground up, driving successful debt recovery across diverse international markets, and developing strong relationships with internal and external stakeholders.

This is an exciting opportunity to make a tangible impact on cash flow performance and contribute to the financial strength of a global design business.

The tasks below are core to the role. This list is not exhaustive, and duties may change according to project demands :

• Global Debt Collection
• Manage and coordinate the collection of outstanding debts across multiple international entities. Ensure timely payments and minimise aged debt in line with agreed terms. Make outbound calls to clients in accordance with a personal collection schedule and respond promptly to incoming queries. Liaise with Principals, Directors and Managers to obtain information that facilitates debt recovery.
• Process Development:
  Design and implement a comprehensive credit control framework tailored to a global professional services environment. Establish policies, workflows, escalation procedures, and reporting tools to support consistent, efficient operations.
• Stakeholder Engagement:
  Collaborate with internal teams — including finance, project managers, and leadership — to resolve payment issues. Build and maintain effective working relationships with external clients to ensure clear communication and professional resolution of overdue accounts.
• Reporting & Analysis:
  Produce regular and ad-hoc reports on aged debt, cash flow forecasts, and collection performance. Analyse trends, identify risks, and recommend actions to improve recovery rates. Deliver against cash collection and aged debt targets, in line with agreed objectives.
• Risk Management:
  
  Assess client creditworthiness, establish appropriate credit limits, and monitor financial exposure across the group.
• System Optimisation:
  Work with finance systems to streamline invoicing, reminders, and escalation processes. Identify opportunities for automation and efficiency improvements in credit control workflows.
• WIP Management:
  Support the management and monitoring of work-in-progress (WIP) balances to ensure timely invoicing and effective cash conversion.

About us

BDP is a leading, global, multidisciplinary design practice united by a shared purpose: to design a world that’s built for good. For more than 60 years, we've been solving problems, creating innovative spaces, and pushing the boundaries of what’s possible. From the start, we've been pioneers in the world of design, and our legacy is built on the meaningful, people-centred places we've brought to life.

We are a diverse, international practice of architects, engineers, designers, and urbanists. We work closely with our clients, users, and communities to craft spaces for living, working, learning, and enjoying life across the globe. With studios spanning the UK, Ireland, Europe, Asia, and North America, our reach is as broad as our expertise. And since joining forces with Japan’s Nippon Koei in 2016, our ability to deliver integrated, impactful design has only grown stronger.

Our work is rooted in creativity, quality, and collaboration. We believe that great design removes barriers and opens new possibilities, all while meeting the demands of a constantly evolving world. Whether we’re designing homes, workplaces, or public spaces, we always put people at the heart of our thinking, ensuring that the environments we create are not just functional, but also inclusive, beautiful, and socially and environmentally responsible.

We’re proud of the places we've shaped and the lives we've touched, and we are committed to continuing our mission of designing a better, more connected world—one that leaves every place better than we found it.

• Minimum 5 years’…