Credit Controller

Credit Controller

Location:

Manchester, England, United Kingdom

The Credit Controller is a pivotal role to keep cash flowing and the company thriving. You’ll be the go-to expert for tracking outstanding balances, reducing aged debt, and building strong, trust‑based relationships with clients to ensure timely payments.

• Monitor and manage customer accounts to ensure timely payments and identify overdue balances.
• Chase outstanding debts by proactively contacting customers via phone, email, or letter.
• Reconcile accounts by investigating and resolving discrepancies and ensuring accurate allocation of payments.
• Maintain accurate records of all communications, payment arrangements, and account activity.
• Build and maintain strong relationships with customers and internal teams to support effective credit management.

• GCSEs (or equivalent) including Maths and English; A‑levels or further education desirable.
• Experience in customer service, finance, administration, or office‑based roles.
• Familiarity with accounting systems or Microsoft Excel is an advantage.
• Strong numeracy and attention to detail.
• Confident communication skills (written and verbal).
• Ability to manage and prioritise workload effectively.
• Basic understanding of financial processes and invoicing.
• Proactive and solution‑focused mindset.
• Team‑oriented with a collaborative approach.
• Resilient and calm under pressure.
• Professional, courteous, and customer‑focused.
• Organised and self‑motivated with a strong work ethic.

• Generous holiday entitlement.
• Day off for your birthday.
• Staff awards.
• Hotel and airline discounts.
• Employee assistance programme.
• Refer a friend for £1,000 bonus (unlimited).

Clarity Travel is an Equal Opportunity Employer committed to inclusivity and diversity. We are a global, multi‑award winning business travel company part of The Portman Travel Group, which also includes Brighter Event, Elegant Resorts, If Only, and Destination Sports Group.

Seniority level:
Entry level

Employment type:

Contract
Job function:
Accounting/Auditing and Finance
Industries:
Accounting