Operations Specialist

Position Summary

The Goal of a Middle Office Specialist is to oversee Trade Settlement client relationships. Provide excellent customer service and loan settlement services to our growing client base while adhering to strict deadlines and targets given. The position offers exposure to external industry entities such as portfolio managers, custodians and agent banks.

• Manage client portfolio(s)/agency trades in our loan Trade Settlement outsourcing services.
• Communicate proactively and effectively with clients.
• Coordinate with trade counter parties to receive and review par and distressed trade documentation.
• Coordinate with legal counsel and follow up when needed for distressed trades and participations.
• Coordinate trade closings among client counter parties and agents.
• Review trade documentation such as trade confirms, assignment agreements and funding memos for discrepancies prior to settlement, including using third‑party systems.
• Follow up on outstanding trades and keep current comments updated.
• Deliver closing packets to custodians and clients before stated deadlines.
• Report client metrics and trends on a monthly basis.

• Knowledge of par and distressed loans and related documentation.
• Knowledge of trade fee calculations.
• Ability to read and interpret credit agreements.
• Experience with daily loan transactions.
• Exposure to Clear Par/TSI/Markit WSO systems a plus.

• Excellent attention to detail.
• Strong work ethic.
• Initiative and ownership of job responsibilities.
• Ability to perform job duties accurately and timely.
• Adherence to deadlines and targets given.
• Strong customer service skills.

• Strong verbal and written communication skills.
• Prepare various reports and metrics needed by internal management or special client requests.

• Works well with others in a team environment.
• Assists other WSO groups during quarter‑end or other high‑volume periods.

At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence and make decisions with conviction.

Advancing Essential Intelligence.

We are more than 35,000 strong worldwide, and we are able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us, finding new ways to measure sustainability, analyzing the energy transition across the supply chain and building workflow solutions that make it easy to tap into insight and apply it.

We are changing the way people see things and empowering them to make an impact on the world we live in. We are committed to a more equitable future and to helping our customers find new sustainable ways of doing business.

Integrity, Discovery, Partnership

Throughout our history, the world’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

• Health & Wellness:
  Health care coverage designed for the mind and body.
• Flexible Downtime:
  Generous time off helps keep you energized.
• Continuous Learning:
  Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future:
  Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution and financial wellness programs.
• Family Friendly Perks:
  It’s not just about you. S&P Global has perks for your partners and little ones too, with some best‑in‑class benefits for families.
• Beyond the Basics:
  From retail discounts to referral incentives, small perks can make a big difference.

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