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Senior Customer Outcomes & Complaints Leader

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Manpower Group (UK)
Full Time position
Listed on 2026-02-25
Job specializations:
  • Finance & Banking
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A leading financial services provider is looking for a Senior Customer Complaints & Outcomes Specialist in Manchester. This role involves delivering high-quality complaint handling, ensuring compliance with FCA standards, and maintaining a strong focus on customer outcomes. The ideal candidate will have a solid understanding of regulatory rules and excellent communication skills. The position offers competitive benefits, including a pension scheme, private medical insurance, and generous annual leave.
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Position Requirements
10+ Years work experience
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