Credit Controller

Credit Controller required for a leading professional Services firm based in Manchester. £30-32k+bonus. Hybrid

Hays are proud to be partnering with a leading organisation within the professional services sector, who are experiencing sustained growth and are now expanding their finance team. As a result, we are seeking a highly experienced and proactive Credit Controller who possesses a stable career history (preferably within a Professional Services background) to join their high-performing division.

This role offers an excellent platform to develop your career within a respected firm, with flexibility, autonomy, and clear progression opportunities.
Your New Role In this highly engaging and impactful position, you will take ownership of a designated portfolio, ensuring effective credit management and strong stakeholder engagement.

Key responsibilities include:

Assessing and reviewing aged debt against established KPIs, using data insights to guide your approach

Taking proactive ownership of overdue accounts and keeping Partners and Managers informed of progress

Ensuring accurate and timely maintenance of client records within Workday, documenting all communications and actions

Managing the allocation of cash receipts, resolving any discrepancies to minimise unallocated payments

Handling complex queries and disputes, escalating matters when required to ensure swift resolution

Applying the organisation’s debt provisioning framework consistently across your portfolio

Coordinating the completion of daily, weekly, and monthly reporting to provide visibility of ledger status

Working closely with stakeholders through scheduled in‑person meetings to review outstanding balances and agree next steps

Identifying higher‑risk or problematic balances that require escalation and collaborating with the Credit Control Manager as appropriate

Maintaining robust credit control processes and promoting consistency across all accounts

Administering the smooth transition of cases requiring legal action, ensuring all documentation and processes are followed

Managing adjustments to the debtors ledger and ensuring any over payments or payments on account are correctly handled, allocated, or refunded

What You’ll Need to Succeed
We’re looking for an individual who demonstrates professionalism, initiative, and confidence in managing complex stakeholder relationships. You will ideally bring:

Experience with in the professional services sector (Workday experience highly advantageous)

Strong working knowledge of Excel

Excellent written and verbal communication skills, with the ability to present confidently to senior stakeholders

Strong interpersonal skills, with the ability to positively influence colleagues and manage performance concerns professionally

A commitment to delivering exceptional service to both internal and external clients

What You’ll Get in Return

Competitive salary of £30,000–£32,000 DOE

Attractive performance-based bonus scheme

Manchester City Centre location

Hybrid working with flexible hours (1-2 day per week in the office)
Monday to Friday 9am-5.15am 37.5hour per week (flexibility on start considered)

The opportunity to join a growing team within a respected professional services firm

Contemporary offices

25 days holidays

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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