Mortgage Administrator

We're recruiting a Senior Mortgage Administrator for a well‑established wealth management practice in Manchester City Centre. This is a client‑facing Senior Mortgage Administrator role that goes well beyond standard processing — with a genuine progression route into a Mortgage Adviser position if that's the direction you want to take, or a strong long‑term career in senior administration if you'd prefer to stay on that path.

This isn't a back‑office processing job. The Senior Mortgage Administrator here operates at the sharp end of the advice process — managing cases end‑to‑end, handling product research, dealing directly with clients and lenders, and working alongside the advisory team on everything short of the final sign‑off. If you're an experienced mortgage administrator who's ready for more responsibility and a role that goes well beyond processing, this is worth a conversation.

The practice itself has been established for years, advises across mortgages, pensions, investments and estate planning, and has grown steadily through a combination of strong client relationships and reinvestment in the team. The culture is genuinely supportive, and development here isn't a vague promise — it's how the firm operates.

• Managing mortgage cases end‑to‑end from application through to completion
• Handling LOAs and chasing lenders and providers to keep cases on track
• Supporting with product research across mortgage and protection providers
• Processing protection business alongside the mortgage pipeline
• Dealing directly with clients, lenders and third parties at every stage
• Working closely with advisers to support the full advice process

• Previous experience in a senior mortgage administration or mortgage processing role
• Strong working knowledge of mortgage and protection providers and their processes
• Confident and professional when dealing with clients face‑to‑face and by phone
• Excellent attention to detail with the ability to manage a busy, varied caseload
• A proactive, client‑focused approach — whether your ambition is advisory or senior administration

CeMAP is not required — the firm values hands‑on mortgage experience, strong provider knowledge and excellent client service skills above qualifications at this stage.

• Salary up to £30,000
• 25 days' holiday plus bank holidays
• Contributory pension scheme
• Flexible start and finish times
• Support with professional development

We welcome applications from candidates of all backgrounds and circumstances.