Thirdfort​/Homeppl Operations Analyst

# Thirdfort/Homeppl Operations Analyst Full-time | Support | London/ Manchester##

Job Description
** We’re on a mission to protect society from fraud and money laundering.
** We’ve already protected over 3 million people through life’s big transactions.

Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.

Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn’t exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.

Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.

Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and  February 2025, Thirdfort acquired the Homeppl brand. Homeppl are also a fast growing tech disruptor, using unique technology to qualify tenants and guarantee their liabilities.

Our long term plan is to bring this tech into one CDD platform for our clients.
*
* The Role:

** This is a great opportunity for a capable and hungry individual who wants to gain experience in a leading tech startup.

The Ops Analyst team are a core part of our offering, using industry leading tech to spot fraud and protect our clients, who range from Estate Agents letting teams, to the Built to Rent sector.

You’ll be working alongside an established group of Ops Analysts - excellent communication skills are essential, as well as not being phased by picking up a large volume of work each day. The summer months are our peak period, when you will working with the team to deliver ambitious targets and give an amazing experience to our clients.

This role demands excellent attention to detail, a professional manner and great written skills. We don't expect you to have a background in law or compliance, but any knowledge or understanding around Anti-Money Laundering and fraud/tenant referencing processes will set you in good stead. This team work closely with Customer Support and sits within our Customer Experience team - we want to make sure we provide reports of outstanding quality for our clients, whilst being able to work diligently and efficiently.

You will be jumping into a fast, dynamic and ambitious culture that prioritises collaboration, openness and continuous learning.## Skills & Responsibilities:

- Use industry leading fraud detection tools to perform document analysis and identify fraud
- Analyse and review applications for our clients, ensuring that applicants meet risk criteria
- Provide advice and guidance to applicants to help accelerate the application process
- Produce reports to help us and our clients make the right decisions
- Work to deliver against ambitious targets - you’ll need to be highly organised and able to juggle enquiries
- You will have the ability to communicate effectively and persuasively; patience and empathy are essential.

- Able to clearly explain complex requirements in fluent written English## What we are looking for:

- Be happy to get your hands dirty as part of our busy Ops Analyst team - you’ll deal with high volumes of reports (especially through the summer months), and tackle them all with a calm and good humoured approach.

- Committed to getting the right outcome for our clients
- Careful, with…