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Senior Complaints Operations Leader - Motor Finance

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Oodle Car Finance
Full Time position
Listed on 2026-06-10
Job specializations:
  • Finance & Banking
    Regulatory Compliance Specialist
  • Management
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 100000 - 125000 GBP Yearly GBP 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Oodle Car Finance is seeking a Senior Complaints Operations Manager based in Manchester. In this role, you will lead and oversee the entire complaints lifecycle, ensuring compliance with FCA regulations and delivering high-quality service outcomes.

The ideal candidate will have substantial operational leadership experience within a regulated motor finance setting, possess strong stakeholder management skills, and demonstrate a customer-focused mindset. This hybrid position demands both strategic oversight and practical engagement in enhancing the complaints process.

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Position Requirements
10+ Years work experience
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