BA Cityflyer Accounts Assistant - Commercial, Customer and Reporting

BA Cityflyer is an airline with a difference. Yes, we’re part of the British Airways family and take great pride delivering the same impeccable customer service. However, we also do things in our own, unique way.

We serve a business and leisure market from London City, a single-terminal airport just east of Canary Wharf. It’s a place where you’ll really get to know your colleagues and become part of a close-knit team.

You might also get to know our customers too, some of whom fly with us weekly, or even daily. In fact, our diverse and dedicated team really feel like they’re part of a family when they join us.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Cityflyer is yours to make.

This is an airline where your original personality and skills will really shine through.

Accounts Assistant - Commercial, Customer and Reporting

£31,000 - £34,000 per annum.

Responsible for maintaining accurate reconciliations and delivering accurate, timely insights. Supports Finance Business Partner in maintaining strong financial control across Commercial, Customer and Reporting.

The finance department plays a critical role within the airline, ensuring robust financial control, accurate reporting, and insightful analysis to support operational and commercial decision‑making.

• Perform general ledger coding and provide supporting narrative on invoices, analysing charges to ensure accuracy and alignment with colleagues, addressing issues where appropriate.
• Support balance sheet management, completing reconciliation of accounts for scheduled routes along with other direct operating costs, ensuring accuracy and completeness.
• Assist with third‑party supplier contract validation, ensuring forecasts align with contractual terms and identifying discrepancies, following up with actions to relevant teams.
• Monitor revisions to airport charges and forecast assumption, summarising financial impact for stakeholders.
• Support month‑end close activities with the accountable Finance Business Partner.
• Liaise with the Commercial team to ensure understanding of and provide accurate provisions for airport incentives.
• Assist with quarterly competitor analysis, gathering and consolidating external financial results.
• Assist the Assistant Finance Business Partner in performing analysis of the overhead costs along with commentary and variance investigation.
• Assist with audit requests, ensuring information and supporting documentation are provided within agreed time frames.
• Support Accounts Payable Assistants with queries and invoice processing as required.
• Maintain the chart of accounts and profit centre structures, ensuring alignment with business ownership and reporting requirements.
• Identify and implement workflow improvements to drive efficiencies, maintaining updated process documentation.

• High degree of numeracy and good analytical skills – able to analyse complex data.
• Sound communication skills and ability to communicate clearly, effectively and appropriately at all levels.
• Flexibility and ability to work under defined timescales.
• Excellent attention to detail.
• Ability to build and maintain strong working relationships at all levels with key stakeholders.
• Strong planning and time management skills.
• Ability to work effectively on own initiative and as part of a team.

• Analytical mindset, able to interpret complex data and provide insights.
• Curious and inquisitive, challenging the status quo.
• Attention to detail.
• Time management skills.
• Commercial awareness.
• Organised and self‑motivated.
• Clear and articulate communicator.
• AAT qualified, studying towards a professional qualification or demonstrating a desire to commence professional studies.

• Role models the BA Cityflyer leadership behaviours – Trusting, Curious, Empowering, Courageous, Collaborative.
• Takes ownership and accountability.
• Collaborates effectively with colleagues and stakeholders.
• Seeks opportunities for continuous improvements.
• Proactively identifies and…