Pensions Administrator

Pensions Administrator

Location: Manchester

We are seeking an experienced Pensions Administrator to join a growing pensions operations team, supporting the administration of defined benefit pension schemes and pensioner policies. This is an excellent opportunity for someone with a strong background in Defined Benefit (DB) pensions administration who is looking to broaden their experience within a specialist area of the pensions market.

You will be responsible for delivering a high quality administration service to pension scheme members, pensioners and trustees, ensuring benefits are administered accurately and in line with scheme rules, legislation and service standards.

Key responsibilities include:

• Processing retirements, transfers and benefit calculations
• Calculating and administering death benefits
• Maintaining accurate member records and resolving queries
• Producing member correspondence and benefit quotations
• Supporting pension increases and benefit statement exercises
• Assisting with data validation, quality assurance and reporting activities
• Delivering excellent customer service to members, pensioners and trustees
• Supporting continuous improvement initiatives across the administration function

Essential:

• Previous Defined Benefit (DB) pensions administration experience
• Strong understanding of pension legislation and administration processes
• Excellent numerical, analytical and problem-solving skills
• Strong communication and customer service abilities
• Experience using pensions administration systems
• Good knowledge of Microsoft Office, particularly Excel

Desirable:

• Experience working with pensioner payrolls
• Knowledge of Bulk Purchase Annuities (BPA) or Pension Risk Transfer arrangements
• Experience supporting operational change, data projects or scheme transitions

• Hybrid and flexible working arrangements
• Supportive and collaborative team environment
• Exposure to complex pension administration and specialist pension products
• Career development opportunities within a growing business
• Competitive salary and benefits package