Pensions Administrator

Looking for the next step in your career? Voted Best Pensions Administrator in the Country for the 4th year in a row, and Administration provider of the year 2025, Broadstone are growing and need experienced Pensions Administrators to help support the journey!

Location: Manchester

Broadstone is a thriving consultancy offering a wide range of services in pensions, investments, and employee benefits. Established in 1989, the business has grown from a small team to a workforce of around 850, brought together by a desire to provide a personal, expert service to all who put their faith in us.

Our values are at the heart of everything we do and drive us forward every day. We strive to attract, develop, and retain high quality talent to work together to provide the best possible client outcomes. Our team feel empowered to share ideas to continuously improve our business. The impressive results of both client and staff surveys are a source of great pride.

Broadstone promotes an inclusive working environment and recruitment process, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. Please let us know if you require reasonable adjustments.

We operate out of 13 regional hubs stretching from London to Glasgow.

• Completing calculations in relation to member benefit entitlements
• Responding to queries from various stakeholders
• Preparing and collating information as requested

• Educated to A Level standard or equivalent
• Previous experience carrying out a similar role with a third‑party administrator or in‑house occupational pension scheme
• Experience working with DB Pension Schemes
• Proven ability to deliver an exceptional customer experience
• Excellent written and verbal communication skills
• Strong numeracy skills and attention to detail
• Solutions‑driven individuals with a focus on continuous improvement
• Studying towards or completed relevant professional qualifications is desirable

• Competitive salary and discretionary annual bonus
• 25 days holiday plus bank holidays (with option of buying more)
• Work‑life balance:
  Hybrid work options, family friendly policies and a comprehensive wellness program
• Generous pension scheme
• Group Life Assurance
• Income Protection
• Fully supported study programme, including membership of the Pensions Management Institute (PMI), exam fees and exam leave
• Health cash plan (Level
  1)
• Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)
• Social events
• Volunteering opportunities

Broadstone reserves the right to close our vacancies early and will endeavour to respond to all applicants. If you have not heard back within 28 days of applying, please assume you have been unsuccessful on this occasion.