Accounts Receivable Specialist

The Company

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and , Intuit, Uber, Ryanair, Turkish Airlines, Descartes Ship Rush, Zip and Seat Geek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Bold, Authentic, Purposeful and Inspired

Perfect, Traditional, Complacent or Cautious

We are seeking a detail-oriented and analytical Accounts Receivable Specialist to support our distribution operations. This role is responsible for ensuring the accuracy, completeness, and timeliness of financial reconciliation, settlement processing, partner reporting, and exception handling across distribution partners, cash application, and collections requirements.

The ideal candidate understands data, database logic, accounting reconciliations, settlement timing, ledger management, and cash conversion impacts. The role sits in Financial Operations and owns day-to-day settlement execution for a portfolio of distribution partners.

• Prepare partner settlement invoices/statements (premium, commissions, refunds/chargebacks, fees, adjustments) and validate completeness.
• Reconcile partner settlement files to internal subledger sources (Net Suite), Net Suite postings, and bank activity.
• Ensure consistent cutoffs and settlement calendars are followed.

• Investigate short-pays, missing remittances, unapplied cash, fee mismatches, timing differences, chargeback/refund disputes, and data defects.
• Build clear break narratives: what happened, root cause, and proposed fix.
• Route issues to the right owner (partner finance, internal Data Ops, Treasury, Product, Claims) with sufficient evidence to act.
• Maintain documentation with aging and next actions.

• Support accurate and timely cash application for partner remittances.
• Assist in collections workflows for overdue partner balances, including documentation for escalations and partner comms.

• Execute defined controls for settlement accuracy (checklists, reconciliations, tie-outs) and retain evidence.
• Maintain and improve SOPs so recurring issues become systemised fixes.

• 2+ years in invoicing, settlements, reconciliations, AR/collections operations, revenue operations, or high-volume finance operations.
• Demonstrated experience reconciling receivables (bank statements, invoices, part payments, ERP).
• Intermediate spreadsheet skills.
• Comfortable writing crisp communication and working directly with external counter parties.
• High standards for controls, accuracy, and audit trail discipline.

• Experience with chargebacks/refunds, payout cycles, multi-currency settlement.
• Experience in insurance operations context (premium vs commission offsets, bordereau-style reporting).

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?

• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
• Work with like-minded people who are passionate about both the work we’re doing and giving back. Our CG Gives programs enables us to all become…