Senior Associate - Fund Operation

Job Title:

Senior Associate – Investment Operations Investment Operations | Asset Servicing | Custody Operations

Manchester, England (Hybrid – 4 days onsite)

Full-time

Competitive salary (dependent on experience)

An exciting opportunity has arisen to join a leading global financial services organisation within its Investment Operations and Asset Servicing division
, supporting wealth managers, institutional clients, broker‑dealers, and investment platforms across EMEA.

This is a Senior Associate-level position
, suited to candidates with strong operational experience and proven people leadership capability
, operating within a high-performing, high-volume environment.

The team supports the full operational lifecycle of investment products including Mutual Funds, OEICs, Unit Trusts, ETFs, and other collective investment vehicles
, ensuring transactions, settlements, reconciliations, and client servicing activities are delivered accurately within a highly regulated framework.

This role offers broad exposure across Funds and Custody Operations
, with responsibility for both hands‑on delivery and team oversight
, including:

• Processing subscriptions, redemptions, switches, and fund transactions
• Monitoring settlements and trade processing activities
• Performing cash and stock reconciliations and investigating breaks
• Managing failed trades, discrepancies, and exception resolution
• Supporting client onboarding and KYC processes
• Managing queries from clients, advisers, and internal stakeholders
• Liaising with custodians, transfer agents, fund managers, and internal teams
• Supporting corporate actions and exception management activities
• Producing operational reporting, KRIs, scorecards, and MI
• Supporting operational controls, audit requirements, and regulatory processes
• Driving process improvements, automation, and efficiency initiatives

• Acting as an escalation point for complex operational issues
• Supporting workflow allocation, oversight, and prioritisation
• Reviewing operational controls, governance, and risk reporting
• Leading or contributing to change, transformation, and automation initiatives
• Mentoring and developing junior team members
• Partnering with stakeholders across Operations, Risk, Compliance, and Technology

• Minimum 5+ years’ experience within Investment Operations, Financial Services Operations, Custody, Funds, or Transfer Agency
• Proven experience in people management, team leadership, or supervisory responsibilities
• Strong experience in reconciliations, settlements, or transaction processing
• Demonstrated ability to manage high-volume workflows and meet tight deadlines
• Strong operational control mindset with excellent attention to detail
• Excellent communication and stakeholder management skills
• Ability to investigate, resolve, and elevate complex operational issues
• Strong organisational and problem‑solving capabilities
• Advanced Microsoft Excel skills (formulas, lookups, pivots, reporting)
• Fund Administration or Custody Operations background
• Exposure to Corporate Actions or Securities Operations
• NAV, pricing, or exception management experience
• Client Assets / CASS knowledge
• Experience contributing to process improvement or automation initiatives
• Exposure to systems such as Bloomberg, Sim Corp, or similar platforms
• Experience supporting control frameworks, audit, or regulatory processes

• Funds Operations
• Custody Operations
• Transfer Agency
• Wealth / Platform Operations
• Middle Office Operations
• Securities Operations
• Pensions Administration / Investment Operations

This is an opportunity to join a globally recognised organisation undergoing significant operational transformation and technology innovation.

You’ll play a key role in delivering operational excellence, strengthening controls and processes, and supporting high‑performing teams, while gaining exposure to large‑scale strategic initiatives and transformation programmes within a world‑class financial services environment.