Benefits Administrator – Entry Level

Employee Benefits Administrator – Entry Level

Salary - £25,000 plus bonus & benefits

Manchester

An excellent opportunity has arisen for an ambitious and client focused individual to join a leading employee benefits consultancy as an Entry Level Administrator. This role is ideal for someone with experience working within a professional office environment who is looking to build a long term career within Insurance/employee benefits.

Working alongside experienced consultants and relationship managers, you will support a portfolio of corporate clients, helping to deliver high quality employee benefits solutions and ensuring an exceptional client experience. This is an excellent opportunity to join a well respected organisation offering structured training, development and clear career progression.

• Build and maintain strong relationships with corporate clients and key stakeholders.
• Act as a day‑to‑day point of contact for employee benefits clients.
• Support the management and retention of existing client accounts.
• Assist with employee benefits renewals and market reviews.
• Coordinate client meetings, review schedules, and follow‑up actions.
• Prepare client reports, presentations, and communications.
• Liaise with benefit providers, insurers, and internal teams to ensure smooth service delivery.
• Support the implementation of new benefit schemes and client projects.
• Monitor client service standards and identify opportunities for improvement.
• Ensure all work is completed in line with FCA requirements and company compliance standards.
• Maintain accurate client records and management information.

• Previous experience working within a professional office environment.
• Strong communication and relationship‑building skills.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple priorities and work to deadlines.
• Professional and confident approach when dealing with clients and stakeholders.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Outlook, Excel and Word.
• A proactive attitude with a genuine desire to build a career within employee benefits.
• Experience with in financial services, employee benefits, pensions, insurance, wealth management, banking, or a related sector would be highly advantageous.
• Exposure to corporate client servicing, account management, administration, or customer relationship management.
• Knowledge of employee benefits products, workplace pensions, or group risk arrangements.
• Working towards, or interested in pursuing, professional qualifications such as CII, PMI, or similar.

• Commercially aware and client‑focused.
• Professional and personable communication style.
• Strong attention to detail.
• Eager to learn and develop.
• Ability to build relationships with both clients and colleagues.
• Positive, proactive, and solutions‑oriented approach.
• Strong organisational and time‑management skills.

• Structured training and development programme.
• Exposure to a broad range of employee benefits products and corporate clients.
• Clear progression pathway into Employee Benefits Consulting or Senior Client Relationship Management roles.
• Opportunity to join one of the UK’s leading employee benefits and wealth management businesses.
• Competitive salary and benefits package.

The successful candidate will have experience working within a professional office environment, ideally within financial services, employee benefits, pensions, insurance, wealth management, or banking. They will be looking to develop a long‑term career within employee benefits and possess the professionalism, communication skills, and attention to detail required to manage relationships with corporate clients and benefit providers.

This opportunity would suit someone currently working in financial services administration, pensions administration, insurance administration, employee benefits administration, client services, wealth management support, or a similar professional services environment who is looking to move into a more client‑facing relationship management role.