Credit Controller - FTC

Responsibilities

• Collect invoice debt in line with the collections strategy and monthly targets
• Hold regular meetings with partners and clients, supported by targeted reporting
• Follow up overdue invoices via phone, email, and letter within agreed timescales
• Escalate non-payment promptly to the appropriate internal teams
• Maintain accurate notes and status updates within Elite Resolve queries from case handlers, clients and internal Finance teams
• Use firm systems such as 3E, Axxia, iManage and Visual Files to investigate queries
• Build strong knowledge of the ledger and accurately forecast month‑end positions
• Maintain up‑to‑date "How To" guides to ensure continuity of work
• Support ad hoc projects to help achieve agreed debt targets

This is a high‑volume, fast‑paced Credit Controller position within the Working Capital Team. You will support senior partners with the end‑to‑end debt collection process, drive cash collection performance, and contribute to aged debt reporting and analysis. The role requires strong communication, professionalism and the ability to work independently while building strong relationships with both clients and internal stakeholders.

• Credit control experience (CC experience within a law firm is desirable)
• Strong communication and negotiation skills, including at senior level
• Ability to prioritise and manage an extensive caseload
• Proficient in Excel
• Working knowledge of 3E, Elite Collections or similar systems (desirable)
• Methodical approach with excellent attention to detail
• Ability to establish and maintain strong internal and external relationships
• Influencing and negotiation skills that support positive payment outcomes
• Ability to work under pressure while maintaining accuracy
• Team‑focused attitude, promoting the value of Credit Control within the Firm

Clyde & Co is proud to be an equal opportunities employer.