Pensions Manager

3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds.

The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK’s largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software.

Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors.

We are defined by our ethos and by our goal:

Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work.

We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers

You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams.

To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities.

You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues.

You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include agenda setting and minute writing to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team.

You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence

• Act as the primary lead for outsourced pensions services, including scheme secretary duties (permanent or interim) and dayay client and adviser relationships.
• Manage and oversee a portfolio of pension schemes and projects, providing endnd project management and issue resolution.
• Ensure delivery of highefinition pensions administration and governance services in line with client contracts, internal standards, and regulatory requirements.
• Maintain full scheme compliance, overseeing governance processes, identifying risks, and preventing breaches.
• Own and deliver scheme business plans, proactively managing deviations and leading corrective actions
• Monitor scheme budgets, supplier costs, and financial performance, ensuring cost recovery, profitability, and minimal writefs.
• Lead client pensions management projects, including adviser reviews and service improvement initiatives.
• Contribute to business growth by developing professional networks, identifying business development opportunities, and supporting marketing activity such as blogs, seminars, and thought leadership.
• Provide people leadership as required, including line management, mentoring, performance management, and team development.
• Commit to continuous professional development, staying up to date with regulatory and…