Credit Controller

Credit Controller

Manchester

£25,000 plus bonus and benefits

Our client is a very successful and well established financial services provider operating through several different sectors.

As a Credit Controller you will provide a first class credit control and ledger management service for our Full Service client base, whilst maintaining a focus on risk management.

Responsibilities will include;

To collect all overdue monies using a variety of collection methods (telephone, email or letter) for our invoice finance clients.
Manage legal processes including instruction of Letters before action and preparation of cases to take further action to judgement.
To maintain contact with clients and debtors in order to rectify problems and to ensure that memo lines are updated with current information and that ledgers are maintained in a clean state.
Provide monthly update to clients by sending a detailed dashboard in standard form
Ensure that invoices are disputed and funding limits withdrawn when applicable, thus controlling our bad debt risk and maximizing our security
Resolution of disputes considering risk to business while maintaining excellent customer service.
Assist with allocation of monies received to allow maximum availability of funds for clients.
To complete invoice and balance verifications
Provide a high level of service to ensure client satisfaction and retention
To adhere to service level agreements within the business applicable to your role
To be a supportive and participative team member and ensure that the duties of the department are covered.
To maintain effective communication between Operation team members to ensure that a high level of support and information is available when required (i.e. resolving disputes, problems, security risks)