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Investigator, Consumer Credit: Shape Fairness

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Financial Ombudsman Service
Full Time position
Listed on 2026-08-31
Job specializations:
  • Finance & Banking
    Financial Compliance
Salary/Wage Range or Industry Benchmark: 26000 - 33000 GBP Yearly GBP 26000.00 33000.00 YEAR
Job Description & How to Apply Below

Financial Ombudsman Service is seeking an Investigator for Consumer Credit in Manchester. The role involves training in the academy, then handling a caseload under supervision, to reach fair and reasoned decisions on consumer disputes with financial providers.

Hybrid working, with four in-office days per fortnight, and a London intro for induction. You’ll join a UK-wide not-for-profit organisation that resolves disputes between consumers and financial service providers, with a strong focus on

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