Risk Analyst

As our new Risk Analyst you'll help shape how we manage risk in a fast-paced, ever-evolving telecoms business. You’ll turn complex challenges into clear insight, practical action and better decision-making, supporting the operations, customers, reputation and regulatory standards that matter most.

This is a high-impact opportunity to strengthen our risk and compliance approach, influence teams across the business and play a meaningful part in Talk Talk’s ambition to become the UK’s most recommended Wi‑Fi provider.

Following the streamlining of the Risk and Compliance function ahead of the Head of Risk and Compliance’s departure in early November 2026, this role will take on the ongoing, business-as-usual risk and compliance activity in full, ensuring continuous coverage during and after the transition.

• Identify, assess and monitor operational, technology, compliance and business risks, maintaining an accurate and up-to-date risk register within the GRC system.
• Support the implementation, embedding and continuous improvement of the enterprise risk and compliance framework across the organisation.
• Prepare accurate and insightful risk analysis and reporting for senior stakeholders and risk committees using advanced Excel techniques.
• Work closely with internal stakeholders including IT, Finance, Legal, Technology and business teams to ensure risk management is integrated into day-to-day operations.
• Conduct risk assessments, control testing and compliance reviews to identify gaps and support remediation activities.
• Track and report on risk mitigation actions, escalating issues where necessary to ensure timely resolution.
• Contribute to the development and maintenance of risk policies, procedures and training materials that promote a strong risk‑aware culture.
• During the handover period, work directly with the outgoing Head of Risk and Compliance to absorb the streamlined ongoing activity and ensure a seamless transition of coverage.

• Relevant proven experience working within a risk and compliance team, ideally in a regulated environment where pace, governance and practical judgement are key.
• Proven experience of using Governance, Risk and Compliance (GRC) systems to manage risk registers, assessments and reporting.
• Advanced skills in Microsoft Excel, including data analysis, modelling, pivot tables, charts and dashboards.
• A relevant professional risk qualification such as the IRM Certificate in Risk Management or equivalent.
• Demonstrable experience of implementing and embedding risk and compliance frameworks in a practical business setting.

• Previous experience in the telecommunications sector.
• Knowledge of UK regulatory requirements relevant to telecoms (for example Ofcom, GDPR and data protection legislation).
• Familiarity with technology and cyber risk management practices.

• Strong analytical and problem-solving abilities with the capacity to interpret complex information and present it clearly.
• Excellent written and verbal communication skills, including the ability to engage and influence stakeholders at all levels.
• High level of attention to detail combined with the ability to see the bigger picture.
• Strong organisational and time-management skills with the ability to manage multiple priorities.

• Committed to Talk Talk’s values of simplicity, customer focus and operational excellence.
• Proactive, collaborative and solutions-oriented with a continuous improvement mindset.
• Demonstrates integrity, accountability and a genuine passion for effective risk management.

If you’re ready to bring your risk and compliance expertise into a role where your…