Financial Crime Technology And Ai Transformation Lead Manager

As a Financial Crime Technology and AI Transformation Lead Manager, you will provide independent second-line oversight and challenge across Financial Crime and Fraud systems, controls and strategic transformation. You will lead engagement across material Financial Crime capabilities, including Next Gen, and help ensure that existing and future technology-enabled controls remain effective, sustainable and aligned to regulatory requirements and the Bank’s risk appetite.

We are particularly interested in candidates with deep expertise in one or more of the following capability areas:

• Behavioural Detection and Monitoring
  :
  Transaction Monitoring, Fraud monitoring, detection models, scenarios, tuning, thresholds, alert and case management, and monitoring effectiveness.
• Customer Risk and Screening
  :
  Customer Risk Assessment, Customer Screening, Payment Screening, sanctions and watchlists, matching logic, customer risk scoring, and KYC or customer data.
• AI, Advanced Analytics and Agentic Capabilities: the application and oversight of AI, machine learning, advanced analytics and agentic capabilities within Financial Crime and Fraud, including their use in detection, screening, investigation, decision support or control automation, with appropriate consideration of governance, explainability, human oversight, data and control effectiveness.

You do not need to be a subject-matter expert across every area. We are looking for strong depth in a relevant Financial Crime control capability, combined with the breadth and leadership skills to apply that expertise across technology, transformation and wider Financial Crime capability oversight.

• Lead independent second-line oversight and challenge across a portfolio of Financial Crime and Fraud systems, controls and transformation activity, including Next Gen.
• Act as a senior Financial Crime and Fraud representative across Product, Technology, Data, Architecture, Operations and Transformation, bringing together specialist input to form clear second-line positions and recommendations.
• Provide deep oversight and challenge across one or more core Financial Crime capability areas, particularly Behavioural Detection and Monitoring and/or Customer Risk and Screening.
• Assess whether Financial Crime and Fraud systems and technology-enabled controls are appropriately designed, implemented, governed and capable of operating effectively and sustainably.
• Shape and challenge future-state customer journeys, operating models, processes, technology and data solutions to ensure Financial Crime and Fraud requirements are appropriately embedded.
• Coordinate, challenge and translate Financial Crime and Fraud requirements into clear implications for Business, process, data and control design.
• Challenge the design of preventative, detective and monitoring controls, including models, scenarios, rules, thresholds, screening logic, risk-scoring approaches and associated data where relevant to your capability portfolio.
• Review and challenge proposed solutions, identifying control gaps, weaknesses and emerging Financial Crime and Fraud risks before implementation.
• Assess technology, data, automation and AI-enabled capabilities, providing challenge on associated Financial Crime risks, governance, transparency, explainability and human oversight.
• Provide independent challenge of implementation readiness, control effectiveness, delivery risks and material dependencies, escalating concerns where appropriate.
• Translate regulatory requirements, emerging risks, assurance findings and lessons from remediation into practical recommendations for capability and control enhancement.
• Represent Change & Technology Oversight in senior working groups and governance forums, providing clear risk opinions, recommendations and constructive challenge.
• Any other duties as reasonably required within the role.

And... we are a bank, so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank, and have the ability to call out any concerns.

• Significant experience within Financial Crime, Fraud, Compliance, Risk or a related control function within a regulated environment.
• Deep subject-matter expertise in at least one core Financial Crime capability area, ideally:
  Behavioural Detection and Monitoring
  , such as Transaction Monitoring, Fraud monitoring, scenarios, models, tuning or detection effectiveness; and/or
  Customer Risk and Screening
  , such as…