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Empathetic Collections & Forbearance Specialist

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Selina Finance Limited
Full Time position
Listed on 2026-11-02
Job specializations:
  • Finance & Banking
    Loan Servicing, Banking & Finance, Accounts Receivable/ Collections
Salary/Wage Range or Industry Benchmark: 35000 - 40000 GBP Yearly GBP 35000.00 40000.00 YEAR
Job Description & How to Apply Below

Selina Finance Limited in Manchester is seeking a Customer Service & Collections Specialist to own arrears, forbearance, and recovery journeys across secured and unsecured products. You will drive end-to-end improvements, coach junior staff, and support QA while handling day-to-day servicing inquiries.

The role requires 2+ years in a regulated lending environment, strong empathy, and experience shaping collections processes.

This role, Empathetic Collections & Forbearance Specialist at Selina Finance Limited, could be your next opportunity.

We invite applications for the Empathetic Collections & Forbearance Specialist position located in Manchester, England, United Kingdom.

The following opportunity is for a Empathetic Collections & Forbearance Specialist with Selina Finance Limited.

Our team is growing, and we are hiring a Empathetic Collections & Forbearance Specialist in Manchester, England, United Kingdom.

This opportunity is for the Empathetic Collections & Forbearance Specialist role at Selina Finance Limited.

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