Housing Officer, Government

Housing Officer – Social Housing

Location:

Manchester

Contract:

3–6 Months Temporary (Strong Potential to Go Permanent)

Start Date:

5th January
Working Pattern:
Hybrid (Home Working & Estate Visits)

We are partnering with a well-regarded Housing Association in Manchester who are looking to appoint an experienced Housing Officer. This is an excellent opportunity for someone with a strong background in neighbourhood management and tenancy support who can make an immediate impact.

Role Overview

As a Housing Officer, you will be responsible for delivering a high-quality neighbourhood management service across a defined patch. You will work closely with residents to support tenancy sustainment, resolve tenancy-related issues, and contribute to the development of safe, well-managed communities.

Key Responsibilities

* Manage a patch of general needs properties

* Carry out tenancy sign-ups, home visits, and tenancy reviews

* Handle low to medium-level ASB cases, safeguarding concerns, and tenancy breaches

* Support residents with tenancy sustainment and early-intervention strategies

* Work collaboratively with contractors, partner agencies, and internal teams

* Conduct estate inspections and ensure communal areas are maintained

* Prepare documentation, case notes, and attend meetings as required

About You

* Previous experience as a Housing Officer, Neighbourhood Officer, or similar (minimum 12–18 months)

* Strong knowledge of tenancy management, housing legislation, and housing sector best practice

* Confident lone-working and managing a varied caseload

* Excellent communication, customer service, and problem-solving skills

* Experience working with vulnerable residents and external partner agencies

* Able to start on 5th January with no notice restrictions

Why Apply?

* Respected and supportive Housing Association

* Genuine temp-to-perm opportunity

* Hybrid and flexible working arrangement

* Meaningful, community-focused role

If this sounds like the right opportunity for you, please apply with your latest CV. You’re also welcome to share this role with anyone who may be interested