Health and Social Care Screening Officer

Go back Northern Care Alliance NHS Foundation Trust

The closing date is 22 January 2026

Permanent Part-time 27.5 hours per week over 5 days (Monday - Friday between 08:30 - 16:30)

Health and Social Care Screening Officer post has become available within the Adult Social Care Contact Team, supporting the various Integrated Social Care Teams across the City.

The Adult Social Care Contact Team is the first point of contact for people who live in Salford who may need to access social care services. Within this role, you will be required to work closely with colleagues to provide information, advice and support to adults and their carers who may be eligible for assessment and care services under the Care Act 2014.

We strive to support people to live well and to be safe  do this by having strength-based conversations to support people to promote their wellbeing. We work closely with other organisations to ensure that people are well connected with their local communities and can work towards people achieving their personal outcomes.

This opportunity has arisen at an exciting time of transformation for the team and offers an ideal opportunity to contribute towards and be a part of its evolution.

You will be the first point of contact for the person requesting support.

You will undertake strength-based conversations with people, supporting them to maximise their wellbeing.

You will offer a person centered approach ensuring a compassionate and personalised approach.

You will screen and process referrals received via e-mail, electronic portal or telephone.

Providing ad hoc administrative support as required.

The successful applicant will have excellent customer care and communication skills with a clear understanding of customers and their needs.

You will have a keen eye for attention to detail and the experience and ability to use various computerised packages including Microsoft Office applications.

You will need to input accurately and efficiently into various database systems and be able to demonstrate attention to detail when handling sensitive personal data.

You will be required to be an effective team player and be able to work on your own initiative, with excellent organisational skills, prioritising your own workload when necessary.

You must have a flexible approach to work and positively embrace change.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.

As a large NHS Trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and collaborating closely with local authorities and key partners. We believe in our power and potential to make a difference and we are always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Learn more about us in our Candidate Information Pack

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers

• 5 x GCSEs (to include English and Maths) or equivalent qualifications
• NVQ 2/3 in Customer Care or equivalent experience

• Knowledge of a range of computer software systems, including Microsoft Office applications
• A good understanding of Data Protection and the importance of confidentiality
• Ability to accurately update systems and input data
• Ability to work under pressure and to deadlines, prioritising workload where appropriate
• To have a positive attitude to change and to contribute to on-going improvement by responding pro-actively
• To work closely and flexibly with colleagues, including third party and partner organisations, supporting each other, and integrated working
• A awareness of health and social care issues

• Experience of a range of computer software systems including Microsoft Office applications
• Experience of working in a busy high pressured office environment
• Experience of…