Oncology PA​/Secretary — Hybrid, Part-Time

Two exciting opportunities have arisen for well-motivated individuals to join us as a PA/Medical Secretary in the Oncology Department within the Networked Services Division.

Two part-time, permanent positions are available: a 30 hour per week post and a 25 hour per week post. Both roles are Monday to Friday with the option of hybrid working. The Trust is committed to supporting flexible working agreements.

You will be responsible for covering the provision of full secretarial and administrative support within the Medical Oncology Germ Cell team, ensuring a high standard of PA/secretarial duties is maintained and deadlines and audio-typing targets are met. You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment, work to a high standard and be able to use your own initiative.

You will have experience of audio typing and copy typing and ideally have worked within a healthcare environment with Medical Secretarial experience and a good knowledge of medical terminology. Knowledge of cancer pathways/targets would be beneficial.

• Liaise with all consultants in your area of responsibility to provide a full secretarial service, including all administrative duties and dealing with mail, placing it in order of priority and acting on matters which can be dealt with without further reference.
• Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
• Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/targets and ensuring office instructions are followed.
• Organise and schedule meetings, maintain an up-to-date diary for appointments, meetings and interviews.
• Effectively monitor clinic templates liaising with clinical team and administration staff to ensure clinic numbers are manageable, escalating to the management team when appropriate.
• Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference.
• Answer written and verbal enquiries from patients/relatives, referring enquiries to consultants only when necessary.
• Deal with stressful phone calls which can be emotional/abusive and of a sensitive nature from relatives/patients.
• Liaise with internal and external departments to arrange clinical investigations/procedures.