Healthcare Support Worker - Inpatient Services

NHS AfC:
Band 3

Main area Mental Health Grade NHS AfC:
Band 3 Contract Permanent Hours

• Full time
• Part time
• Flexible working

Site Pennine Care Trust Footprint Town Manchester Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 14/09/2026 23:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#Pennine Care People

Please be aware - Once the advert has closed you will be contacted to provide copies of your qualification certificates to evidence you meet the essential criteria.

Once that has been confirmed a short telephone interview will be arranged between yourself and qualified nurse, to asses your initial suitability to work on an inpatient ward.

If successful at this interview you will then be invited to a final face to face panel interview. Virtual interviews will not be offered.

Are you passionate about making a difference in people's lives?

Join our dedicated team at Pennine Care NHS Foundation Trust as a Health Care Support Worker in our Inpatient Services.

What we offer

• Mentoring and coaching opportunities to support your growth
• Flexible working options to support your work-life balance
• Generous NHS pension scheme and staff benefits package
• A Trust-wide commitment to diversity, inclusion and psychological safety

As a Health Care Support Worker, you will be an essential part of our team, providing compassionate care and support to our patients. You'll work closely with our qualified nursing staff to deliver high-quality care and help establish care plans.

This role is perfect for someone who is empathetic, dedicated, and eager to contribute to the well‑being of our patients.

We’re recruiting across a range of inpatient settings, including:

• Adult and older adult acute mental health wards
• Psychiatric intensive care wards
• Rehabilitation and high support wards

You’ll be working alongside dedicated multidisciplinary teams, using your skills to deliver person‑centred care in line with our values of kindness, fairness, ingenuity and determination.

Whether you're early in your career or looking to grow, this is your chance to shape the future of mental health care in Greater Manchester – and experience the difference of working in a Trust that puts staff and patients first.

• Engage with Patients: Build meaningful relationships with patients and their carers, providing emotional support and effective communication.
• Document Care: Accurately record observations and nursing care in line with Trust policies, using Electronic Patient Records (EPR) or PARIS.
• Promote Safety: Ensure the safety, well‑being, and interests of clients, staff, and visitors.
• Assist with Personal Care: Help patients with personal hygiene, bathing, toileting, and dressing, always respecting their privacy and dignity.
• Support at Mealtimes: Assist patients with their meals, ensuring they receive adequate nutrition and hydration.
• Mentor New Staff: Act as a role model and mentor for new Health Care Support Workers, supporting them in completing their Care Certificate.
• Clinical Observations: Undertake and report clinical observations, therapeutic observation
• Maintain Cleanliness
  :
  Participate in maintaining a clean, tidy, and safe ward environment, adhering to infection control policies.
• Professional Development: Engage in mandatory training and take responsibility for your personal development

Why choose Pennine Care?

• Top mental health trust to work for in the North of England – NHS Staff Survey 2024
• A culture that supports professional autonomy and values nursing leadership
• A clear commitment to safe staffing levels and quality patient care
• A forward‑thinking Trust focused on creating the conditions for great nursing care to thrive
• A genuinely supportive environment where your skills and compassion are recognised

You might currently be in another NHS Trust, the private sector, or working through an agency. You might be based in Greater Manchester, Yorkshire, or the wider North West. Wherever you are in your career – if you’re looking for safer staffing, better support, and meaningful development, Pennine Care is ready to welcome you.

Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.

• GCSE (or equivalent level of education) with grade D/E (2/3) or above in English and Maths or functional skills level 1.
• Vocational (or equivalent) Qualification at level 3 in Care or demonstrable equivalent relevant