Outreach Mental Health Support Worker

Job Introduction

Are you looking to make a difference to people's lives? Do you want to work in a role where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support in their own homes?

If you have answered a big YES to these questions we would love to hear from you.

At Turning Point, we support people with Mental Health issues across England. We believe that everyone deserves to live with dignity, independence, and a sense of belonging. Our work is rooted in compassion, respect, and empowerment—supporting individuals in our community to live healthier, happier lives. Whether it’s helping someone manage a long-term health need, connecting them to local resources, or simply being a friendly face, we’re here to make a real difference every day.

As an Outreach Support Worker, you’ll be the bridge between people and the services they need, working alongside individuals with mental health support needs, often complex and enduring. You’ll work directly with individuals and families in their own homes, helping them navigate health and social care systems, access vital resources, and build the confidence to live more independently. Your support will have a lasting impact—improving wellbeing, reducing isolation, and fostering stronger, healthier communities.

The role is a full-time 37 hour a week contract and involves working 9-5.30 five days a week across a 7-day period (including weekends and bank holidays). However, we are happy to discuss flexible working, promoting work/life balance.  The outreach service covers the Manchester Area with the expectation candidates would be willing to travel to support people in their own homes.

Role Responsibility

What You'll Do

Provide person-centred support to individuals in their homes and community settings.

Assist with daily living activities, from attending appointments to accessing community groups.

Offer emotional support and encouragement, helping people build resilience and confidence.

Work closely with healthcare professionals, social workers, and voluntary organisations to coordinate care.

Keep accurate records and contribute to care plans that reflect each person’s unique needs and goals.

Promote healthy lifestyle choices and connect people to wellbeing initiatives.

The Ideal Candidate

What You'll Bring

A genuine passion for helping others and improving community wellbeing.

Experience in a care, support, or community-based role (formal or informal).

Strong communication and listening skills, with the ability to build trust quickly.

An understanding of mental health, safeguarding, confidentiality, and professional boundaries.

Flexibility, empathy, and a problem-solving mindset.

A valid driving licence (desirable but not essential).

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point

Attached documents