Quality and Compliance Officer

Make Every Day Matter

Are you looking for a career where you can make a genuine difference to people and the lives they live in Salford.

Provider Services supports adults across Salford to live fulfilling, independent and connected lives. We help and support people with learning disabilities, autism, dementia, mental health needs, physical and complex health conditions, helping people achieve their goals and maintain choice and control over their lives.

As a Quality and Compliance Officer within Adult Social Care Provider Services, you will be responsible for promoting and embedding a culture of quality, safety, continuous improvement and regulatory compliance across Provider Services. You will provide assurances that services are delivered in accordance with legislative requirements, organisational policies, quality standards and best practice guidance.

You will join an experienced team, with a clear vision to provide exemplary care and support, while supporting service growth in line with the council’s Market Position Statement and Adult Social Care Improvement Plan. You will support innovative practice, promote positive change and enhance quality of care. Learning will be proactively shared to direct and support service improvement.

We're looking for people who share our values and are passionate about supporting others.

• Have experience of working within the health and social care sector, with particular experience and knowledge of services supporting vulnerable adults.
• You will have comprehensive knowledge and understanding of adult social care legislation, regulations and best practice.
• Good understanding of CQC regulatory frameworks and quality standards
• Experience of undertaking quality reviews, safeguarding enquiries and investigations.
• Apply strategic thinking to broaden learning and embed new approaches that improve quality across a range of services
• Undertake audits, inspections of services.
• Be responsive to and supportive of staff and services where quality concerns are highlighted and service improvements needed.
• Have a caring and person-centred approach
• Be able to build positive and respectful relationships
• Communicate effectively with a wide range of people
• Work well as part of a team and independently
• Be flexible in your approach to working patterns and service needs
• Be committed to learning and professional development.
• Enhanced DBS Disclosure is required for our support worker roles.

At Salford City Council, you'll be part of a supportive organisation committed to delivering high-quality services and investing in its workforce. We offer:

• Comprehensive induction and training
• Ongoing learning and development opportunities
• Apprenticeship and qualification pathways
• Supportive management and team environments
• Opportunities to progress your career within Adult Social Care.

Provider Services delivers a wide range of personalised support across Salford through supported living services, community hubs, specialist centres, respite provision and rehabilitation support. Our focus is on enabling people to live independently, stay connected to their communities and achieve the outcomes that matter most to them.

Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check currently £49.50. The payment for this will be deducted from your first four months’ salary payments at a rate of £12.38 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the…