Helpline Counsellor — Support & CPD
Listed on 2026-10-11
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Healthcare
Mental Health
The Portfolio Group is seeking an EAP Counsellor to join their 24/7 helpline team in a client setting. You will deliver structured telephone and video counselling, perform rapid assessments, and guide callers to appropriate signposting while contributing to ongoing professional development.
Ideal candidates hold a Diploma level 4 in Counselling with 150 hours, are BACP registered, and proficient with MS Office. This onsite role offers progression and a supportive, best-in-class workplace culture.
The following opportunity is for a 24/7 Helpline Counsellor — Immediate Support & CPD with Where To Talk .
Join Where To Talk and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the 24/7 Helpline Counsellor — Immediate Support & CPD role at Where To Talk , based in Manchester, England, United Kingdom.
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