HR Manager

Job Description

Permanent Full-Time
Location:
Hybrid (Sale, Manchester)
Salary: £40,000 to £50,000
Reports to:
Head of People Services
Line Management Responsibilities:
The People team which consists of 3 People Partners and a Recruitment Lead, who manages a team of 2 Recruiters.

Training Qualifications UK, part of the AQA Group, is the fastest-growing Awarding Organisation in the UK and a market-leading Apprenticeship Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.

What's the secret to our success? Simply put, we do things differently here!

Our people are our most important asset and the HR team work tirelessly to ensure that TQUK is a brilliant place to work and that we hire, retain, develop and recognise our talent appropriately. Due to growth an exciting opportunity has arisen for a People Services Manager to lead our existing team.

The People Services team consists of 3 People Partners, who specialise in Employee Relations, and a Recruitment Lead, who manages a team of 2 recruiters. The job holder will be responsible for managing and developing this talented team of individuals. The Recruitment team are responsible for finding the very best talent for our permanent vacancies and also supports the recruitment process for our large bank of external freelancers that deliver our services.

You will be responsible for overseeing the delivery of this recruitment.

This is an excellent opportunity to join the organisation and lead the team in delivering the people strategy, ensuring the company can achieve its wider strategic objectives.

TQUK is entering a period of significant growth. Alongside this, a key priority for the coming year is to further develop our policies, practices and culture so that colleagues feel valued, are able to perform at their best, and enjoy a consistent, positive experience throughout their employment journey. The People Services Manager will play a central role in delivering these priorities.

As part of the Management Team, the postholder will also contribute to the overall operational success of both the team and the wider organisation.

This is a broad HR generalist role. While you will have a team supporting delivery, you will also take ownership of more complex, higher-level operational work.

You will be responsible for ensuring employees are equipped to carry out their roles effectively, and that all people processes are managed in a fair, consistent and legally compliant way. A key focus will be on fostering a positive working environment, building strong employee relations, and maintaining high levels of engagement and satisfaction.

• Line Management responsibility for the team including holding regular team meetings, completing 1 2 1's and setting meaningful objectives.
• Development of the team through coaching, knowledge sharing and demonstration of what 'good looks like' in a high performing HR team.
• Setting, managing and reviewing Service Level Agreements (SLA's) across the team ensuring excellent service provision in line with team capacity.
• Working closely with the Head of People Services to deliver objectives in line with the People Strategy, in essence turning strategic plans into meaningful operational action.
• Ensure the People Services Team are 'fit for growth' this includes developing the team, ensuring all policy, procedure and process is scalable as we grow and drive efficiencies across the entire function.

• Responsible for overseeing the recruitment of new employees ensuring that new vacancies are identified and recruited in a timely and cost-effective manner. Ensuring that all applicants have a good experience and impression of the Company regardless of whether they are successful in their application or otherwise.
• Responsible for overseeing the onboarding process of new hires. Ensuring the process is fit for purpose and delivered in an effective and timely manner providing new hires with a fully engaged experience.

• Ensu…