Talent Acquisition Partner

We're the team behind the AI-powered customer engagement platform that's transforming how businesses connect with their customers - turning every conversation into a revenue-driving moment.

Our platform helps contact centre teams achieve their goals through intelligent automation, predictive insights, and seamless customer experiences. We build technology that empowers people, not replaces them.

We are proud of our reputation for combining cutting‑edge tech with down‑to‑earth people, we have big ambitions and a clear sense of who we are. Our culture is driven by our values: we take ownership, move fast, challenge the status quo, and learn constantly. Working at Max Contact means being stretched, you’ll be trusted with responsibility early, expected to think commercially, and encouraged to act decisively.

We don’t stand still, and neither will you.

At the same time, we believe high performance only works in a safe, supportive environment. You’ll be surrounded by smart, driven people who want to see you succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better.

We’re builders, problem‑solvers, and customer champions who believe in innovation with purpose, human‑first technology, and delivering results that matter. You’ll work alongside passionate colleagues building technology that directly impacts how thousands of businesses connect with millions of customers every day. If you’re ambitious, curious, and excited by the idea of building something meaningful in a fast‑moving tech business.

We are looking for an ambitious and passionate Part Time Talent Acquisition Partner.

This isn’t a traditional in‑house recruiter role. As Talent Acquisition Partner, you’ll own the full hiring lifecycle across multiple functions, from engineering and product to commercial and customer success, while simultaneously shaping the talent strategy that will define who Max Contact becomes in the next three years.

You’ll operate with a start‑up mindset in a scaling business: moving fast, thinking strategically, embracing AI‑driven tooling, and relentlessly raising the bar on the calibre of people we bring through the door. We hire A players. That’s your job.

This role requires deep SaaS knowledge, a strategic mind for workforce planning, and the instinct to use technology and AI to do things better and faster than the competition.

• Own end-to-end recruitment across SaaS, tech, commercial and operations functions
• Source and engage passive talent.
• Build and maintain talent pipelines for business‑critical roles before they’re live
• Design and run structured, fair, rigorous interview processes that identify A players
• Partner with hiring managers to define role briefs, scorecards and bar‑raising standards
• Deliver an exceptional candidate experience, every time, every level
• Act as a genuine brand ambassador in every market interaction

• Partner with senior leadership to forecast hiring needs and build 12–18 month workforce plans
• Identify skills gaps and future capability requirements before they become blockers
• Develop and evolve the employer value proposition and candidate‑facing brand
• Define hiring frameworks, competency models and structured assessment criteria
• Influence make vs. buy vs. develop decisions with data, not gut feel
• Reduce agency dependency through direct sourcing strategies and pipeline strength

• Champion AI‑powered recruiting tools, from sourcing automation to interview intelligence and CV screening
• Build and own hiring dashboards, time‑to‑hire, quality‑of‑hire, pipeline conversion and offer acceptance
• Continuously improve ATS setup, workflows and reporting so nothing falls through the cracks
• Bring new ideas, tools, channels and processes, with a start‑up bias for testing and iterating fast
• Identify opportunities to replace manual processes with smarter, technology‑driven approaches

• A player hire rate, the quality bar consistently goes up, not sideways
• Time-to-hire reduces without sacrificing rigour or…