Employee Relations Specialist

• Provide empathetic, factual, high-quality, risk-focused expert support on employee relations matters
• Support, coach, and partner with leaders on career and performance management
• Maintain and develop progressive people policies in line with Ofcom’s brand, employment legislation, and industry best practice
• Consult, engage, and collaborate with Prospect Union, Colleague Forum, Colleague Networks, and other People, Culture and Workplace teams
• Provide proactive case management across employee relations policy areas
• Independently lead employee relations cases through investigation, disciplinary, grievance, redundancy, appeal, and employment litigation stages
• Collaborate with People Services teams to resolve queries through case management and wider systems
• Support complex case management, wider engagement work, and transformation projects
• Partner with organisational stakeholders on people projects
• Lead employment-law work streams for restructuring, TUPE, and culture-change initiatives
• Develop training materials and communications plans
• Review, develop, create, and administer People Policies
• Support union, Colleague Forum, and Network engagements
• Store, process, and use documentation in compliance with GDPR

• Ability to work at pace, with flexibility, combining proactive planning with reactive work
• Experience in an environment with structured governance processes and protocols
• Experience working with and influencing multiple stakeholders
• Ability to respond to conflict using an early resolution mindset
• Exceptional organisation, communication, stakeholder management, and customer service skills
• Ability to work effectively with immediate team and internal and external stakeholders
• Experience advising and coaching colleagues, line managers, and senior stakeholders on all aspects of Employment Law
• Experience managing complex employee relations cases across all policy areas in a process- and risk-focused environment requiring precision, pace, and a solution-oriented approach
• Experience of people policy drafting and maintenance (desirable)
• Experience working in a unionised organisation (desirable)
• CIPD membership (advantageous, not required)

Demonstrates expertise in employee relations, including case management, policy development, and compliance with employment law. Proven ability to collaborate with stakeholders and lead initiatives in a unionized environment while maintaining high-quality support and communication.

• Employee Relations Case Management
• Employment Law Advisory
• People Policy Development
• Stakeholder Engagement
• CIPD Membership

• Case Management
• Policy Development
• Employment Law
• Conflict Resolution
• Governance Processes
• Risk Management
• Training Material Development
• Documentation Compliance
• Grievance Handling
• Disciplinary Procedures

• Empathy
• Communication
• Organizational Skills
• Customer Service
• Coaching

• CIPD Membership

• Unionized Organization
• Ofcom Compliance
• People Services
• Colleague Forum
• TUPE
• Culture Change Initiatives
• GDPR Compliance