HR Business Partner - Retail; FTC, Mat Cover

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world’s most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

Partnering closely with senior leaders across corporate functions in the UK and international markets, the HR Business Partner (Retail) serves as a trusted advisor delivering commercially focused HR support across a diverse, multi-site workforce. This role balances strategic business partnering with operational delivery, collaborating with Centres of Excellence across Employee Relations, Talent Acquisition, Talent Development, Reward & Benefits, and Payroll to ensure a joined-up, high-impact people approach.

The HR Business Partner (Retail) delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Cross-Functional Leadership:

• Collaborate closely with HR Business Partners across Retail, Commercial, and Operations to ensure a consistent, joined-up approach across Fanatics International Commerce.
• Work in close partnership with TA, TD, Reward & Benefits, and Payroll COE functions to deliver aligned, end-to-end people solutions across multiple geographies.
• Drive consistency in people practices across the UK and international markets, navigating local legislation and cultural nuances with confidence.

People Leadership:

• Coach and develop leaders to enhance people management capability, driving high performance, accountability, and a culture of continuous improvement.
• Support organisational design, restructures, and consultation processes, ensuring alignment with business strategy and legal requirements.
• Anticipate organisational needs and proactively support leaders through periods of change and growth.

• Act as a true business partner, providing proactive, commercially focused HR guidance that supports performance, growth, and organisational effectiveness across the business.
• Take ownership of key HR programmes and initiatives - including engagement, retention, performance, and development - embedding BOLD Behaviours and driving actions that enhance the employee experience across all stages of the lifecycle.
• Contribute to building a strong, inclusive culture that values performance, innovation, and employee experience, ensuring all people practices reflect the needs of a high-growth, fast-paced environment.
• Partner with leaders to build high-performing, engaged teams that are equipped to deliver outstanding outcomes for fans and stakeholders alike.

• Analyse workforce data through Oracle and interpret people trends to provide insight-led recommendations that support strategic decision-making.
• Contribute to the ongoing transition towards a Centre of Excellence model, bringing creative thinking and a continuous improvement mindset to evolving people practices.
• Drive consistency and innovation in people frameworks,…