Employee Relations Advisor

Contract : 1 x permanent (1

FTE)

Location:
You will work from offices in Manchester City Centre and Swinton as required

Salary:
Progressive Grade 5 - 6. Salary bracket - £31,015.00 - £39,481.00

Grade 5 = £31,015.00 - £34,811.00

Grade 6 = £35,570.00 - £39,481.00

About the role

We are looking for a proactive and customer-focused Employee Relations Advisor to join our People Services team at Greater Manchester Combined Authority (GMCA). This is an exciting opportunity to support colleagues and managers across the organisation, delivering high-quality employee relations advice, guidance and administrative support that helps create a positive employee experience.

As part of our Employee Relations Team, you will be a key point of contact for people managers and colleagues, providing advice on policies, procedures and employment legislation, while supporting the delivery of the People Strategy and organisational priorities. You ll work across a broad range of employee relations activities, helping managers navigate people matters confidently and ensuring our services remain efficient, responsive and customer focused.

Your role

As an Employee Relations Advisor, you will provide practical advice and support on a range of employee relations matters, helping managers and colleagues access the guidance and services they need. You will coordinate and support key employee relations processes, respond to enquiries, maintain accurate records and contribute to the smooth delivery of People Services activity across the organisation.

You will support employee relations casework through document preparation, note taking and coordination of information, ensuring processes are managed professionally, consistently and confidentially. The role also involves supporting organisational change activity, trade union engagement, training delivery and continuous improvement initiatives that strengthen the employee experience and manager capability across GMCA and Greater Manchester Fire & Rescue Services (GMFRS) as required.

Working closely with colleagues across People Services, you will contribute to projects, maintain people data and management information, support system administration activities and help ensure services are delivered to a high standard. There will also be opportunities to contribute to service improvements, workforce initiatives and the development of guidance, toolkits and resources that support managers across the organisation.

About you

We are looking for someone with experience in a HR or employee relations environment who enjoys building strong working relationships and providing practical support to others. You will be organised, adaptable and able to manage competing priorities while maintaining a high level of accuracy and professionalism.

You will have good knowledge of employment law principles and employee relations practices, alongside strong communication and interpersonal skills. You will be confident handling sensitive and confidential information, responding to enquiries and supporting managers in a professional and solutions-focused way.

You will bring excellent organisational and digital skills, a collaborative approach and a commitment to delivering excellent customer service. Most importantly, you will be passionate about creating positive workplace experiences, promoting good people management practices and supporting an inclusive and respectful working environment.

What you ll bring

• Experience delivering excellent customer service in a people-focused, HR, employee relations environment.
• Knowledge of employment law principles and employee relations good practice.
• Strong communication, interpersonal and relationship-building skills.
• Experience handling confidential…