Office Manager

Office Manager Manchester | £42,000 - £45,000 + Excellent Benefits | Full-Time, Permanent

Help Shape the Future of a Growing Business

Working closely with senior leadership, you'll play a key role in driving people initiatives, supporting managers, improving processes, and ensuring the Manchester Head Office operates effectively.

What's on Offer?

✅ Salary of £42,000 - £45,000 depending on experience
✅ Full-time permanent position
✅ Manchester Head Office location
✅ Free onsite parking
✅ Company pension scheme
✅ Holiday entitlement increasing with service
✅ Employee recognition and reward programmes
✅ Company events and social activities
✅ Direct exposure to senior leadership and decision-makers
✅ Genuine opportunity to influence business improvement and growth
✅ Long-term career development within an ambitious and expanding organisation

The Role

As Office Manager, you'll sit at the centre of the Head Office support function, helping connect people, managers, processes, and administration across the business.

You'll take ownership of day-to-day HR operations while ensuring accurate processes, strong compliance standards, and effective office management.

Key Responsibilities

* Provide practical HR advice and support to managers across the business

* Manage employee relations matters professionally, fairly, and consistently

* Coordinate recruitment campaigns, interviews, offers, onboarding, and pre-employment checks

* Maintain accurate employee records, HR documentation, and people processes

* Ensure policies, procedures, and employment practices are implemented consistently

* Support probation management, absence management, and performance review processes

* Coordinate training, development programmes, and mandatory compliance requirements

* Oversee the smooth day-to-day operation of Head Office administration

* Identify opportunities to improve systems, workflows, and business processes

* Produce accurate people data, reports, and updates for senior leadership

* Drive continuous improvement initiatives across HR and office operations

* Build positive working relationships while maintaining accountability and professional standards

About You

We're looking for an experienced Office Manager who combines strong people skills with a proactive, hands-on approach.

You'll be confident supporting managers, comfortable managing challenging conversations, and motivated by improving processes and driving positive change.

Most importantly, you'll be someone who takes ownership, follows through on commitments, and gets things done.

Essential Skills & Experience

* Strong generalist HR experience within a fast-paced business environment

* Experience with in a Facilities Management business or associated industry

* Proven recruitment, onboarding, and employee lifecycle management experience

* Excellent organisational, planning, and prioritisation skills

* Strong attention to detail and administrative capability

* Confident communicator with excellent interpersonal skills

* Ability to handle confidential and sensitive information appropriately

* Experience challenging poor practice and promoting accountability constructively

* Proactive, solution-focused mindset with a passion for continuous improvement

Desirable Experience

* CIPD qualification or working towards CIPD accreditation

* Experience with in Cleaning, Security, Support Services, or other multi-site environments

* Experience supporting operational managers across geographically dispersed teams

* Exposure to HR systems improvements, process automation, and digital transformation projects

* Previous responsibility for both HR and office management functions

Ideal Backgrounds

We welcome applications from candidates currently working as:

* Office Manager

* People Operations Manager

* People Manager

* Office & HR Manager

Apply today with your updated CV for immediate consideration