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IT Support Technical Support

Senior Advanced Support Analyst: Incident Leader & Tech Mentor

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: ROCK
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A technology firm in Manchester is seeking a Senior Advanced Support Analyst to resolve complex technical escalations and enhance operational maturity. This role requires extensive experience in technical support, mentoring ability, and expertise across various IT domains. Ideal candidates will demonstrate strong problem-solving and documentation skills, and familiarity with ITSM tools. Join us to play a pivotal role in driving excellence across our service desk.
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Position Requirements
10+ Years work experience
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